Outbound Patient Services Representative

At Aylo Health, we work together to enrich the health and well-being of every life we touch. Our mission is to make quality healthcare simple and convenient. Because healthy people can do amazing things!

We offer a work environment that values the creation of lifelong relationships, while also providing opportunities for growth and career development. We strive to care for each other with the same passion with which we care for our patients. Aylo Health offers competitive pay to team members who provide high-quality care, while delivering an exceptional patient experience.

JOB SUMMARY: The Outbound Appointment Setting Navigator (Base and Bonus) is responsible for driving best in class experience with callers through our different modes of communication that represents the Aylo brand. The PCN will also be responsible for performing other essential functions.

QUALIFICATIONS

REQUIRED: High School graduate or equivalent required 3+ years of Contact Center or Customer Service experience required Entry level working knowledge of Microsoft Office Suite required (Outlook and MS Word) Contact Center experience in a healthcare setting preferred Remote experience preferred Previous experience with eClinical Works electronic medical records software a plus Ability to sit and talk for extended periods of time (up to 8 hours at time) Ability to continually use of fingers for operating telephone, writing and computer entry and hear normal conversation by phone

BENEFITS

: Medical insurance with prescription drug coverage Dental insurance Vision insurance Company-paid child care Company-paid basic life insurance 401(k) with company match Dependent Care Flexible Spending Account Healthcare Flexible Spending Account Aylo Health is an Equal Opportunity Employer