Salesforce Administrator (Sr. Analyst - HS B2B)

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all.

We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations.

Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology.

At LG, we strive to make Life Good for Everyone. What we can offer : A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success. We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value.

At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading

Benefits

Come join the team! The Opportunity: As the Salesforce Administrator, you will work as part of the team dedicated to ensuring that we are maximizing efficiency and capitalizing on the full features and

of the system based on the various user group needs. We are seeking someone with excellent technical and communication skills who can interface directly with our team to understand their needs in order to administer and enhance the system accordingly. This person will serve as the go to for users; promote adoption; keep current on new releases and AppExchange solutions; provide training; and more.

Additionally; the Administrator will perform basic updates; such as add/delete users; and adding basic custom fields.

and usability - Create and maintain fields; views; reports; dashboards; campaigns; custom objects and other Salesforce.com objects and functions - Handle on-going customization/ alteration of Salesforce.com; including Report and Dashboard Creation and Maintenance - Maintain; enhance and create workflows; functions and configurations within the Salesforce.

com environment - Proactively seek out and identify needed system changes; gather

Responsibilities

: - Manage new releases of SFDC and efficiently roll out new features. - Create and Manage Changes to the System ; modifying the system to increase

Requirements

from end users and proactively gather feedback from users - Manage system changes without interruption to the user and communicate system changes to the users in advance, so they understand the change and how to use it prior to implementation - Maintain System; Security and Integrity Provide support functions as needed - Map Salesforce.com hierarchy and territories in response to personnel changes - Reassign Accounts; Contacts; and Opportunities in response to personnel changes - Grant/ remove and maintain user licenses - Maintain security including sharing rules and security levels - Design; Create and maintain user roles; profiles and hierarchies - Monitor application storage usage and archive data as needed - User Assistance; Training; Adoption and Satisfaction Create and administer training to existing or new users/groups - Provide one to one training to end users on an on-going basis - Expand use of Salesforce.com – attend planning meetings; assist with determining if /