OUR COMPANY As an early mover in the in-space transportation and infrastructure services, Momentus is at the forefront of the commercialization of space. With an experienced team of aerospace, propulsion, and robotics engineers, Momentus has developed a cost-effective and energy-efficient in-space transport system. OUR PEOPLE Daring problems require daring solutions.

We boldly charge into uncharted territory knowing that no matter the outcome we will benefit from the journey and move closer to our goals no matter what. Our teams know that working at Momentus means more than building innovative technology, it means creating entirely new markets in the space economy. We are level-headed, business-minded strategic thinkers intent on providing immediate value to our customers today while simultaneously preparing for the vast possibilities of the future.

If this sounds like you, we should talk. JOB SUMMARY Momentus is seeking an IT Helpdesk Analyst to support our rapid growth and mature our IT operations. In this role, you will work with the internal IT team, Momentus employees, and third-party vendors to build, configure and manage corporate and operational mission IT infrastructure, generate process documentation to standardize operations, and work with our business unit customers with a continuous improvement mindset.

In doing so, you must think critically about how IT supports business operations, constantly striving to deliver a customer-focused service.

Key Responsibilities

Provide timely technical support for a variety of break-fix work in response to end-user requests via hands-on effort within our headquarters office or through telephone to our remote users Create, track and escalate user work requests, thoroughly documenting issues and closing tickets within the automated work order ticketing system. Provide feedback to IT leadership periodically to ensure effective solutions are implemented Onboard new hires to Momentus and participate in the IT portion of the onboarding process Develop and implement documented processes in a planned and coordinated way in line with departmental procedures and industry standards. Handle and bring to closure escalated issues identified by business users and/or other IT staff.

Determine whether issues can be worked internally or need to be referred to external vendor support Provide support for internal and external audit/assessor/penetration testers.

Requirements (CMMC, NIST 800-171, Centers For Internet Security (CIS)

etc.) Receive outline of work from management, then determine and apply the tools/resources necessary to achieve the department’s business objectives, projects and timelines Maintain professional work ethic, appearance, and communication style on the telephone, via email and in-person Demonstrate flexibility, troubleshooting skills, attention to detail, and ability to work in an interrupt-driven environment Exhibit punctuality and reliability on the job Excellent written and verbal technical communications skills Desired Skills and Experience: Manufacturing, Electronic, or Aerospace industry background Prior startup experience Previous experience working on DoW and other USG development and deployment programs Ability to hold and maintain a USG Security Clearance Education & Work Experience: Bachelor's degree in information technology, Computer Science, Information Systems desired 5+ years increasingly responsible experience in a technical di