Organization Overview: The Florida Panthers enter their 33 rd season in 2026-27 as one of the National Hockey League’s premier franchises. As back-to-back Stanley Cup champions in 2024 and 2025, the Cats have emerged victorious in 11 of their past 12 postseason series and have captured four Eastern Conference championships. The Panthers are led by President of Hockey Operations & General Manager Bill Zito entering his seventh season, and President of Business Operations Michael White who begins his first full season.

As the NHL’s southernmost team, the Panthers operate four facilities in Broward County, Florida: Amerant Bank Arena in Sunrise; the Panthers IceDen in Coral Springs; the state-of-the-art Baptist Health IcePlex in Fort Lauderdale; and the renovated War Memorial Auditorium, which hosts concerts and events for the South Florida faithful year-round. An organization with deep roots in the community, the Panthers are owned by Vincent J. S.

Army. Emphasizing a culture of selfless service both on and off the ice, the Panthers pillar program, “Heroes Among Us,” honors a United States military veteran at every game. The Florida Panthers Foundation focuses on four core pillars: veterans’ affairs; children’s health and education; raising awareness for the endangered Florida Panther; and growing youth hockey throughout the region.

The Panthers remain committed to empowering our fans to live sustainably and to strengthen the resiliency of our diverse communities throughout Florida and the tri-county area. TV, the Florida Panthers' direct-to-consumer streaming service. The intern will serve as the first point of contact for subscribers, managing customer support communications and engaging with fans in a professional and consistent manner.

The role is most active on game nights, during which the intern will monitor the platform throughout live broadcasts, manage real-time fan outreach, and assist in resolving issues as they arise. Beyond game nights, the intern will track subscription and platform data and report on the state of the service, working closely with Panthers personnel and ViewLift, the partner that powers PanthersPlus. This position provides valuable professional experience in live streaming operations, customer experience, and broadcast technology within a professional sports environment.

Responsibilities

Manage the PanthersPlus.TV customer support inbox, responding to subscribers professionally and escalating technical issues to ViewLift as needed Monitor the platform during live games, handling real-time subscriber outreach and technical issues as they arise Track and organize subscription and platform data, including support volume and recurring feedback Deliver weekly reports on platform performance, ongoing issues, and tickets raised Participate in weekly meetings with Panthers personnel and ViewLift to review performance and align on priorities

Qualifications

Excellent written and verbal communication skills with a professional, customer-first approach Strong organization and attention to detail in a fast-paced, live environment Comfortable learning streaming platforms, support tools, and reporting workflows Proficiency with Microsoft Office Suite Reliable high-speed internet for remote game-night coverage, and reliable transporta

Broadcast and Streaming Intern