Professional Services Implementation Consultant

About Us Duco is on a mission to reduce the time spent on data-related work by 90%. Our enterprise data automation platform empowers teams to work more efficiently and meaningfully by giving them the ability to automate data controls with the latest technology, such as no-code, the cloud, and AI. We help firms to start trusting their data, by giving them one intuitive platform to automate the front-to-back processing of all kinds of data (from structured Excels and RTFs to unstructured PDFs and emails).

Requirements

We’re headquartered in London and have offices in New York, Wroclaw, Singapore, and Antwerp. We’re proud to call some of the largest global financial institutions our clients, including over 15 of the world’s largest international banks, as well as brokers, exchanges, asset managers, hedge funds, administrators, service providers and corporates. The Role As an Implementation Consultant you will be at the heart of delivering Duco’s intelligent document processing and data reconciliation solutions to our clients.

, configure the Duco platform, and guide the iterative training of our ML models until they deliver real, measurable value. You will engage directly with both financial and non-financial clients, bringing a consultative mindset to every engagement. You will lead pre-scoping exercises, translate client needs into technical solutions, and own the hands-on configuration and implementation work.

You are equally comfortable discussing data models with engineers, solution consultants and project managers. Our Antwerp office is at the forefront of some of Duco’s most leading-edge ML driven intelligent document processing solutions. This role is based there to benefit from close collaboration with our specialist local team, while also contributing as a key member of the Global Professional Services organisation.

Hands-on configuration of the Duco platform, including defining extraction logic, business rules, and output mappings Iterative training and validation of ML models to continuously improve accuracy and coverage for client use cases Collaborating with client-side engineers and our own engineering team on custom integrations and bespoke configuration Supporting Project Managers with technical input on planning, scoping, and change management throughout the project lifecycle Acting as a trusted advisor and ambassador for Duco, collecting client feedback that influences our product roadmap Ideally, you will have: Up to 5 years experience Proven ability to conduct

workshops and translate unstructured client needs into clear technical specifications Experience managing client relationships, running workshops and demos, and communicating clearly with both technical and business stakeholders Strong understanding of data structures, data models, and data transformation concepts — able to reason about what a system can and cannot consume or produce Hands-on experience configuring or implementing SaaS platforms, ideally in a Professional Services or consultancy setting Experience working with AI or ML-driven solutions, including model training, validation cycles, and iterative improvement workflows Fluency in Dutch and English, both written and spoken We are looking for someone with: Solid grasp of software systems, APIs, and integrations — you can read a script and hold a meaningful technical conversation Strong data literacy: comfortable with schemas, data flows, and refining data models against platform constraints Consultative client approach — you ask sharp questions, challenge assumptions, and guide clients to practica