Tecovas is passionate about offering an incredible customer experience for first-time boot buyers and western enthusiasts alike! We’re looking for a talented Full-Time Assistant Store Manager that will contribute to a profitable and customer-centric environment through the development of a team and management of our total store operations. They will support product flow and apply merchant and customer service skills to curate a compelling in-store experience.

Responsibilities

will include: CUSTOMER EXPERIENCE Cultivates an environment of genuine customer connection Demonstrates extraordinary service and acts as a brand ambassador reflective of the company values Facilitates an energized pace, positive service environment and team development Delivers high-quality product services with attention to detail - such as branding, debossing, boot stretching, brim shaping, and boot shines - to ensure a premium customer experience Understands an OMNI Channel business - implements processes and utilizes tools to better service the customer LEADERSHIP & TEAM MANAGEMENT Supports the Store Manager in recruiting, hiring, and retaining top talent Supports the Store Manager in creating and maintaining a succession strategy Foster a culture of strong communication and teamwork in order to ensure a seamless balance between operational, visual and customer priorities.

Qualifications

: 3+ years Retail Management experience Exceptional leadership, selling, and customer service skills Strong merchant skills and a history of delivering financial results Proven record of hiring and developing great talent Experienced in coaching, counseling & conflict resolution Independent, proactive, results-driven work ethic Utmost character, honesty, and transparency

Requirements

: High School Diploma required (College Degree preferred) Must be at least 18 years of age or ol