Sr. Manager, Strategy and Business Operations

MX is a fintech company on a mission to empower the world to be financially strong. We build technology that helps banks, credit unions, and fintechs deliver smarter, more intuitive financial experiences to millions of people. Like many startups, we’ve navigated real growth challenges — and we’ve come out stronger on the other side.

Today, MX is in a phase of renewed momentum and scale, with a solid foundation and a clear vision for what’s next. This is a place where thoughtful execution matters, innovation is encouraged, and individuals have real ownership over their work. Our culture values curiosity, accountability, and impact.

We give people the space to question assumptions, design better solutions, and help shape how the company grows. If you’re looking to do meaningful work, influence outcomes, and grow alongside a company that’s ready to move fast, you’ll feel at home at MX. Job Summary We are seeking a highly skilled and experienced Strategy & Business Operations Senior Manager to join our Technology & Product Organization.

In this role, you will play a pivotal role in shaping and executing strategic initiatives that drive operational efficiency, innovation, and growth. This role demands a blend of strategic thinking, technical acumen, and leadership capabilities to optimize processes, manage complex projects, and align the Technology and Product organization with MX’s near and long-term goals. Job Duties Strategic Planning: Partner with Technology and Product leadership to define and execute the organization's strategic vision, ensuring initiatives align with company objectives and drive innovation, scalability, and operational excellence.

Portfolio & Delivery Management: Lead cross-functional portfolio planning, roadmap execution, and governance. Oversee strategic initiatives to ensure they are delivered on time, within scope, and aligned with business priorities. Operational Excellence: Design and optimize operating processes, planning frameworks, and governance models that improve execution, productivity, scalability, and organizational effectiveness while proactively managing risk.

Capacity Planning: Partner with Engineering and Product leaders to forecast resource needs, prioritize investments, and align team capacity with strategic initiatives and business goals. Performance Management & OKRs: Own the Product and Technology OKR process, including planning, alignment, tracking, reporting, and dashboard development. Monitor portfolio health, delivery metrics, risks, and business outcomes to support executive decision-making.

Stakeholder Alignment & Communication: Build strong partnerships across Product, Engineering, and executive leadership. Drive alignment through clear communication of strategy, priorities, progress, risks, and key decisions. Team Leadership: Lead, mentor, and develop a high-performing team while fostering a collaborative, accountable, and growth-oriented culture.

Requirements

Bachelor’s degree or equivalent work experience 10+ years of experience in strategy, business operations, or a related field within the technology sector 10+ years of implementing and managing complex projects and driving strategic initiatives within a technology or product organization.

Experience working in or with the Financial Technology industry MBA or advanced degree At MX, we are a high-performance organization that thrives on trust and results. This role is based in Lehi, Utah. We believe in empowering our team members to deliver exceptional outcomes while taking advantage of our incredible office space when it best supports their work.

Perks

such as company-paid meals, a sports simulator, gym, mother’s lounge, and meditation room and meaningful interactions with amazing people.