Manager, Usable Knowledge Systems & Operations

-based); willingness to travel approximately 3 times per year for 3-4 days depending on the location and duration of trips.

Who We Are

Transcend is a national nonprofit that helps communities reimagine and redesign schools so every young person can thrive in a rapidly changing world. Across the country, communities are recognizing that classrooms built for the industrial age aren’t preparing learners for what’s next. Instead, schools must be designed for continuous evolution: relevant, resilient, and ready for the future.

For more than a decade, Transcend has partnered with school and system leaders to build the capacity for bold, lasting change—change led by the people who live it every day. We’ve worked with nearly 500 schools and 200 districts serving over 225,000 students in 35 states. Together, we’ve seen what’s possible when communities lead redesign with proven methods, insight, and support.

From that work, we develop and share tools, research, and models that help schools everywhere make the leap to extraordinary learning—for every child, in every community. For more information, visit our website or follow us on LinkedIn . The Opportunity The Usable Knowledge team supports Transcend’s larger organizational mission by surfacing and synthesizing existing knowledge from research and practice into actionable and accessible resources for school designers.

As a member of the Usable Knowledge team, you’ll collaborate closely with teammates on the Usable Knowledge team to contribute to resource development and maintain the systems that make our work possible. In this role, you will play a critical part in maintaining the structures and systems that make the team’s work possible. You'll combine skills in project coordination, operations, database management, and research to help ensure our knowledge base is organized, accessible, accurate, and up to date.

You'll manage tasks, communicate proactively, and take initiative in a collaborative environment where curiosity, learning, and perpetual beta are essential. To see a day in the life of the role, click here . More specifically, you will get to: Support the development of high-quality resources for a variety of projects and purposes.

(~35%) In partnership with your manager and other team members, you will gather and organize knowledge from diverse sources and translate complex information into simpler language. Examples include drafting overviews of adoptable programs and schools, revising or updating existing resources based on feedback and evolving needs, sourcing and evaluating innovative education programs and products, and coordinating design or production tasks that bring resources to life and get them into the hands of the users who need them. Support and maintain strong systems and structures.

(~35%) With the support and oversight of your manager, you will maintain and improve systems to organize work streams across the Usable Knowledge team. You will oversee the knowledge management systems that house the team’s work, including updating databases with new information, maintaining taxonomies and tagging structures, monitoring data accuracy, proactively flagging gaps, and creating and updating documentation for system use across the team. Provide operational support across the team.

(~10%) Provide essential project management, communications, and logistics support to ensure smooth operations. You will support the team in navigating operational needs and constraints by coordinating project plans and calendars across a range of projects. You will also support team routines—for example, by organizing files and folders, ensuring naming conventions and version control systems are used, scheduling team stepbacks and meetings, and overseeing e-commerce, printing, and fulfillment services.