Senior IT Operations Engineer, Identity & Endpoint Automation

THE COMPANY Saildrone is a maritime defense company and the global leader in autonomous unmanned surface vehicles (USVs). With more ocean miles and real-world operational experience than any USV manufacturer or operator, Saildrone maintains active, combat-deployed systems supporting national security and force projection around the world, 24/7/365. Saildrone’s manufacturing and R&D headquarters are located in Alameda, CA, with business development and sales operations in Washington, DC, and deployment hubs in Europe and the Middle East.

By combining proven autonomous operations, edge computing, advanced sensing, renewable power, and the most advanced and robust unmanned surface technology on the planet, Saildrone is shaping how the Navy of the future operates. Join a fast-moving, mission-driven team at the forefront of maritime security and autonomous innovation. THE POSITION This engineer is the primary technical owner for internal endpoint and identity systems across device management, identity lifecycle, and workflow automation.

You will manage the tools and policies that provision users, secure access, enroll devices, standardize configurations, reduce manual work, and improve reliability across the employee technology environment. THE TEAM The IT team is responsible for supporting all workplace technologies in use to enable and empower the success and productivity of all Saildrone employees.

RESPONSIBILITIES

Design, administer, and continuously improve identity lifecycle services in Okta, including application integrations, MFA, group strategy, SCIM provisioning, and role-based access controls. Leverage Okta Identity Governance to automate approval requests and compliance documentation. Engineer and operate endpoint-management workflows for Windows, macOS, and Linux, including enrollment, provisioning, imaging, patching, software deployment, policy compliance, and device refresh.

Own and administer device management platforms (currently JumpCloud). Monitor and remediate endpoint policy adherence (configuration, patch management). Build and maintain automation using scripting, APIs, workflow tools, and infrastructure-as-code where appropriate to reduce repetitive operational work.

Evaluate and implement new tools and systems to drive operational automation. Serve as a technical escalation point for endpoint, identity, and SaaS-platform incidents beyond the helpdesk level. Develop and maintain documentation, diagrams, runbooks, operating procedures, and change-management artifacts.

Identify opportunities to convert manual processes to automated, policy-driven, scalable solutions. Support adjacent SaaS administration as needed across platforms such as Google Workspace, Microsoft 365, Zoom, Slack, Jira, and Confluence.

QUALIFICATIONS

4+ years of progressive experience in IT Operations support and automation In-depth experience with Okta administration in a production environment. Strong hands-on experience with at least one major endpoint platform: Jamf Pro, Microsoft Intune, JumpCloud, Kandji, or equivalent. Hands-on experience deploying, automating and managing Windows, MacOS, and Linux (Ubuntu) endpoints.

Robust knowledge of scripting and automation in PowerShell, Bash, Python, or similar. Working knowledge of SAML, OIDC, OAuth, SCIM, RBAC, device compliance, and endpoint security controls. Dedication and commitment to documentation PREFERRED EXPERIENCE Okta Workflows or equivalent low-code automation experience.

Terraform, Ansible, or other IaC and Git-based configuration practices for internal tooling. Apple Business Manager, Windows Autopilot, Azure Virtual Desktop, or other modern deployment components. Experience in a regulated environment requiring audit evidence, access review discipline, or compliance controls.

Relevant certifications such as Okta Certified Professional/Administrator, Microsoft 365 Certified: Endpoint Administrator Associate, JAMF certification, Terraform Associate, ITIL 4 Foundation.