Veterinary Customer Service Representative

Do you love animals and people? Are you the kind of person who can turn someone’s stressful day into a better one with a smile and a kind word? If so, we’d love to meet you!

) of our practice. This role is perfect for someone who thrives in a fast-paced environment, loves helping others, and wants to make a real difference in the lives of pets and their families. 💛 About Us We are a community-focused veterinary hospital dedicated to providing high-quality care to pets and outstanding service to their families.

Our team values professionalism, kindness, and collaboration. We strive to create a welcoming, supportive environment for both clients and staff — because culture matters.

What You’Ll Do

As a key member of our front desk team, you’ll: Deliver outstanding client service in a fast-paced veterinary setting Manage a high-volume phone system and schedule appointments efficiently Check patients in and out while maintaining accurate medical records Communicate clearly with clients regarding estimates, services, medications, and hospital policies Coordinate with technicians and veterinarians to support smooth daily operations Handle emotional or sensitive client situations with empathy and professionalism Maintain a clean, organized, and welcoming front desk area You’ll play a vital role in shaping every client’s experience — and we truly value that. ) 🐶🐱 If you’re an experienced CSR looking for a clinic where your skills are appreciated and your contributions truly matter, we can’t wait to hear from you. Apply today and help us make tails wag every day!

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