Sr. Director, Technology

Who We Are

Tatcha is a skincare brand rooted in timeless Japanese wisdom, offering transformative yet kind-to-skin formulas that marry Japanese botanicals with clinical ingredients. Our formulation philosophy is informed by the Japanese concept hinou dokon, which means “skin-mind same root”—an acknowledgement of the powerful connection between the skin and the brain. Guided by the mission to care for people through their skin, Tatcha takes a holistic approach to skincare from concept to formulation to clinical evaluation, offering skincare rituals that benefit both skin and mind, while emphasizing the importance of mindfulness to skin health.

Director, Technology at Tatcha you will: Set technology direction across a complex, multi-brand environment from the Center Influence how platforms, data, and AI enable growth, efficiency and revenue Work with experienced technology leaders and external partners across Unilever brands Operate as a trusted advisor to senior leadership team You’ll help determine what technology matters most, how to modernize responsibly, and how to scale platforms without slowing innovation.

Key Responsibilities

Technology Strategy & Leadership Lead the development and execution of an enterprise-wide application strategy spanning ERP, Shopify, integration platforms (ESB, Celigo), and data analytics (Power BI). Align technology roadmaps and investments with business priorities and growth objectives. Serve as a trusted advisor to senior leadership, clearly articulating how IT solutions—from back-office systems to customer-facing platforms—drive business value and competitive advantage.

Foster innovation by assessing and implementing emerging technologies, including AI, SEO/GEO, automation, and advanced analytics, to enhance enterprise systems and customer experience Platforms, Data & Integration. Provide leadership across a modern technology landscape that includes NetSuite, Oracle Planning Cloud, Workday, Shopify, OMS, WMS, and cloud integration platforms. Enable strong data and analytics capabilities using Snowflake, Tableau, and Power BI.

Ensure systems work together through thoughtful integration, governance, and architectural principles. Lead application modernization efforts and guide the design of scalable integrations using iPaaS and IaaS solutions to simplify the technology landscape and accelerate delivery across brands. Team Leadership & Development Build strong partnerships with Finance, Procurement, Digital Commerce, Strategy, Supply chain, R&D, Marketing, supply and Digital Product.

Build, lead, and develop a high-performing team engineering team(s) setting clear goals and performance expectations. Provide ongoing feedback, mentorship, and development opportunities to strengthen both functional expertise and leadership capabilities. Elevate technology team performance through improved processes, accountability, and adoption of best practices.

Foster a culture of ownership, collaboration, and continuous improvement across the team and cross-functional partners. Drive clarity in roles, decision rights, and ways of working to improve team effectiveness and cross-functional alignment. Lead and develop senior technology leaders across multiple disciplines.

Manage strategic vendor and system integrator relationships, focusing on outcomes and long-term value.

Qualifications

15+ years of experience in technology leadership within complex, enterprise-scale environments Demonstrated background in enterprise architecture or large-scale systems design, with the ability to apply strategic, executive-level thinking Proven ability to manage and continuously improve escalation pathways from operational teams to executive leadership, ensuring transparency across external partners and internal stakeholders Strong communication and leadership skills, with experience driving cross-functional initiatives and influencing senior stakeholders across Commercial, Finance, Sourcing, and Operations Highly