Senior OTR Brokerage Manager

Type: Full-Time Location: Duluth, GA

Responsibilities

: Strategic Operations & Lane Management Lead network optimization initiatives by developing and managing high-density OTR lanes to balance headhaul and backhaul freight, reduce empty miles, and improve overall network efficiency. Design and execute capacity strategies by building and maintaining a core network of vetted, high-performing carriers to ensure consistent service levels and operational reliability. Source, evaluate, and onboard strategic carrier partners for high-volume and core lanes within a non-asset OTR brokerage environment.

Serve as the primary escalation point for complex transportation and transit issues, including equipment failures, weather-related disruptions, service exceptions, and freight claims resolution. Utilize transportation management systems (TMS) and Microsoft Office applications to monitor lane performance, carrier utilization, and operational KPIs. Regulatory & Safety Compliance Ensure all carrier partners meet FMCSA regulations and internal carrier qualification standards through comprehensive vetting and compliance oversight.

Develop and oversee advanced identity verification (IDV) and fraud-prevention procedures to mitigate risks associated with double-brokering, cargo theft, and fraudulent carrier activity. Maintain operational compliance standards while supporting continuous improvement initiatives across carrier management and brokerage operations.

Qualifications

: 10+ years of experience in logistics or transportation, including at least 7 years in a leadership or management role within a non-asset OTR brokerage environment. Master’s degree in Supply Chain Management, Logistics, Business Administration, or a related field preferred. Strong proficiency with transportation management systems (TMS) and Microsoft Office applications, including Excel and reporting tools.

Demonstrated expertise in carrier sourcing, lane management, network optimization, and brokerage operations. Strong analytical, problem-solving, and escalation management skills in fast-paced transportation environments. Ability to work weekends and flexible schedules as required by business demands and operational workload.