Senior Network Engineer (6185)

iTD is seeking a Senior Network Engineer. You will work directly with the client Director, Network Engineering. You will be required to apply solid technical, business, and problem-solving skills and create productive relationships with business units and internal IT teams.

Location: Onsite-San Francisco, CA.

RESPONSIBILITIES

: Network Architecture & Engineering: Design, implement, and support LAN (Cisco/Aruba), WAN, and WLAN (Aruba) infrastructure across corporate and retail environments Engineer and troubleshoot network security systems, including SSL VPN solutions, Palo Alto and Fortinet firewalls Provide end-to-end engineering and support, from end-points to Cloud Data Centers (Azure/OCI/GCP) Ensure network designs comply with security policies and industry best practices Evaluate new and emerging network security trends, products and technologies Operations & Support: Provide end-to-end technical support—from endpoints to cloud data centers Lead and participate in triage for high-severity incidents (P1/P2), including root cause analysis and post-incident reporting (PIR) Use Automation/Scripting for troubleshooting and administration of repeated tasks Use Splunk to proactively analyze trends and alert on issues Manage scheduled and emergency maintenance of network infrastructure Troubleshoot WAN/SD-WAN connectivity and performance issues (MPLS, T1, DS3, QoS, etc.) Provide day-to-day support of the LAN (Cisco/Aruba), WAN, and WLAN (Aruba) network Participate in on-call rotation Collaboration & Documentation: Collaborate with application owners to support new deployments/enhancements and troubleshoot performance issues Create and maintain comprehensive network documentation using tools like Visio, Lucidchart, Jira/Confluence, and SmartSheet Provide detailed project plans and take ownership of project delivery end-to-end (Plan, Build, Run) Communicate clearly with both technical and non-technical stakeholders Work with application owners on troubleshooting issues, even though it may not be a network-related issue Internal

: Attend regular internal practice community meetings. Collaborate with your itD practice team on industry thought leadership. Complete client case studies and learning material (blogs, media material).

Build out material to contribute to the Digital Transformation practice. Attend internal itD networking events (in person and virtual). Work with leadership on career fast-track opportunities.

REQUIREMENTS

: 8+ years of overall network technology experience 3+ years of experience with networking and security technologies in a retail environment working directly with store cast 3+ years’ experience in Layer 7 Firewalls (Fortinet, PAN) 2+ years hands-on experience with cloud networking (Azure preferred) Must have Aruba wireless experience Aruba ClearPass experience is extremely helpful, including 802.1X, Radius, AAA, and policy management Automation and GenAI experience a big plus Identify opportunities for automation within software processes, including configuration, backup, and troubleshooting processes using automation and GenAI Prefer some experience in scripting languages (Python, Ansible, PowerShell, or VBScript) Load balancer experience (F5 and other LB technologies) Practical experience interacting with and integrating enterprise Large Language Models (LLMs) via APIs (e.g., OpenAI, Anthropic, Google Gemini, or open-source models) Understanding of prompt engineering, model tuning, and RAG architectures tailored to ingest technical network documentation and system logs Able to lead P1/P2 triage calls and provide detailed Post Incident Report written analysis Experience using tools such as Splunk and SolarWinds to gather data to present to manager/leadership Soft skills – verbal and written communication are key attributes to be successful in this position Be able to understand business needs and translate technical tasks Must be results-oriented, self-motivated, and poss