Manager, Social Services

We’re not just behavioral health people—we’re crisis people. Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery.

Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise.

Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support. Our values shape our decisions, define our culture, and foster continuous learning and growth.

We accept people as they are, creating safe spaces where they feel valued and respected. We inspire hope by walking with people side-by-side, showing them grace and compassion. We act with intention, holding ourselves and each other accountable, and doing the right thing.

We work as one team, trusting and supporting each other. We embrace change and innovation, striving to find better ways to fulfill our mission. We are on a mission to change the face of behavioral health.

Help us save lives and make a difference.

What You'Ll Do

: The Manager, Social Services provides clinical and operational leadership for social services functions across the observation and inpatient units. This role is responsible for overseeing the efficient coordination of assessment, admission, treatment planning, resource coordination, and discharge planning processes to support timely transitions of care and positive individual outcomes. In collaboration with facility leadership and interdisciplinary teams, this position supports the delivery of high-quality, recovery-oriented behavioral health services while promoting operational effectiveness, regulatory compliance, and continuity of care.

The Manager, Social Services also partners closely with community stakeholders and referral sources to strengthen resource coordination and optimize discharge and placement outcomes for individuals served. This role also offers an exciting opportunity to help support the launch and continued growth of Connections Health Solutions' new Loudoun facility, contributing to the development of innovative, recovery-oriented behavioral health services while helping build strong clinical partnerships, operational excellence, and exceptional care experiences from the ground up. This role provides both clinical and administrative oversight to social services staff and plays a key role in staff development, clinical supervision, quality improvement, and program operations.

This position also presents an exciting opportunity to support the continued growth and development of Connections Health Solutions’ new Loudoun facility, helping establish strong interdisciplinary partnerships, operational excellence, and high-quality, recovery-oriented behavioral health services within an innovative crisis care environment. serves as a clinical and operational leader with both direct and indirect

Responsibilities

for individual care delivery and nursing operations. In partnership with facility leadership, this role supports the development, implementation, and oversight of systems of care that promote continuity of care, positive individual outcomes, regulatory compliance, staff development, and a collaborative interdisciplinary team environment. Clinical Operations & Service Delivery Oversees the day-to-day operations and functioning of social services staff supporting the observation and inpatient units across a 24/7 environment.

Supports timely assessment, admission, treatment planning, discharge planning, and resource coordination processes to promote continuity of care and effective patient flow throughout the f