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Shields Health Solutions — Hartford, Connecticut
💙 Specialty Pharmacy Liaison / Pharmacy Technician Join a Team That Leads with Kindness, Collaboration, and Care Are you kind, collaborative, and caring? You're in good company. At Shields , we hire passionate team players who put people first.
Join a diverse, inclusive, and mission-driven workplace that welcomes new ideas, encourages collaboration, and values candid conversations. 📈 We're experiencing explosive growth and are seeking intellectually curious, motivated pharmacy professionals who are ready to make a meaningful impact on patients' lives every day. 🌟 Why Join Shields?
As a Specialty Pharmacy Liaison / Pharmacy Technician , you will serve as the single point of contact for specialty pharmacy patients , helping them navigate complex therapies while delivering an exceptional patient experience. In this highly visible role, you will: ✅ Assess patient needs and provide ongoing refill support ✅ Coordinate specialty medication deliveries ✅ Resolve insurance, prior authorization, and copay challenges ✅ Monitor medication adherence and patient outcomes ✅ Collaborate with pharmacists, providers, clinic staff, and healthcare teams across the continuum of care ✅ Help ensure patient concerns are resolved quickly and effectively This is an ideal opportunity for a compassionate, detail-oriented pharmacy technician who thrives in a collaborative healthcare environment and enjoys building meaningful patient relationships. 🎁 What Shields Offers We believe exceptional employees deserve exceptional rewards.
Benefits
package includes: 💰 Competitive salary + bonus opportunity 🕒 Monday–Friday schedule 🏥 Onsite role in an outpatient clinic setting 🌴 4 weeks PTO + 10 paid holidays 📈 401(k) with company match 🩺 Medical, Dental Vision coverage beginning on Day 1 🎓 Experience Education Required Licensure Certification ✔ Registered Pharmacy Technician in the state of employment required ✔ National Pharmacy Technician Certification ( CPhT ) preferred, but not required Experience ✔ 2–5 years of Pharmacy Technician experience required ✔ 5–8 years preferred Education ✔ High School Diploma or GED required 🛠 Skills
Qualifications
We're looking for professionals who possess: Strong interpersonal and patient communication skills Ability to work independently and demonstrate sound judgment Excellent verbal and written communication abilities Advanced organizational and administrative skills High proficiency in Microsoft Office , particularly Excel and Word Ability to quickly learn new software applications and extract relevant information efficiently Strong attention to detail and commitment to quality ⭐ Traits That Drive Success You are: 🔹 Organized 🔹 Dependable 🔹 Empathetic and patient-focused 🔹 A strong listener and communicator 🔹 High-integrity and trustworthy 🔹 Detail-oriented and quality-driven 🔹 Collaborative and team-focused 🤝 Additional Characteristics We value individuals who are: Energetic and highly motivated Strong team players with excellent interpersonal skills Comfortable handling highly sensitive and confidential information with discretion Committed to delivering an outstanding patient experience 💡 Preferred Specialty Pharmacy Knowledge Experience or exposure in any of the following specialty areas is a plus: 🧬 Transplant 🧬 Oncology 🧬 Hepatitis C 🧬 Infectious Disease (including HIV) Make an Impact Where It Matters Most If you're a Pharmacy Technician, Certified Pharmacy Technician (CPhT), Specialty Pharmacy Liaison , or healthcare professional passionate about improving patient outcomes through compassionate, personalized support, we'd love to hear from you. Apply today and help transform specialty pharmacy care with Shields.