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Boku Inc. — Santa Ana
About Pioneer Circuits Since its establishment in 1981, Pioneer Circuits has been leading the way in technology solutions for mission-critical systems. S. manufacturer of innovative high-performance flexible circuit boards, we are dedicated to the design, production, and assembly of advanced printed circuit board assembly (PCBAs) technology solutions.
We develop cutting-edge solutions that explore new frontiers, serve and protect our armed forces and allies, safeguard national security against evolving threats, and propel advancements in hypersonic technology. Our customers include some of the largest aerospace and defense companies like RTX, Lockheed Martin, GE Aerospace, NASA, JPL, Northrop Grumman, and Boeing. About the Opportunity: The Director of Quality Assurance is a key member of the Senior Management Team, responsible for leading and transforming the Quality Assurance function within the company.
This role is accountable for developing and executing quality strategies that drive continuous improvement, operational excellence, and adherence to industry and customer standards. The Director will lead multiple teams across quality, ensuring proactive engagement in process enhancement and customer satisfaction. As a change agent, this leader will influence cross-functional collaboration, strengthen the company’s quality culture, and drive innovation in quality management practices.
Position Status: This is a full-time temporary leadership opportunity providing coverage during a leave of absence. While the assignment is expected to be temporary, there is potential for the role to become a regular full-time position based on business needs and the outcome of the leave.
What You’Ll Do
: Lead the strategic direction for the Quality Assurance department, aligning initiatives with overall company goals and objectives. Drive the development and implementation of innovative quality management strategies and systems that optimize efficiency, compliance, and customer satisfaction. Act as a transformational leader, mentoring, developing, and overseeing the performance of a high-performing quality team while managing recruitment, training, and employee development efforts.
Establish and track key quality performance indicators to identify opportunities for improvement, operational efficiencies, and cost reductions. Serve as the primary liaison between customers, regulatory bodies, and internal teams to ensure strict adherence to AS9100, DLA, NADCAP, and MIL-PRF-31032 standards. Lead and direct customer and certification audits, championing corrective and preventive actions to address audit findings and drive process enhancements.
Collaborate proactively with manufacturing, engineering, and business operations teams to identify risks and uncover opportunities for continuous improvement. Implement a culture of continuous improvement through Lean, Six Sigma, and other quality methodologies to drive measurable improvements in quality, cost, and process. Oversee department budgets, resource planning, and technology investments, ensuring that quality operations are optimally resourced and aligned with strategic priorities.
Requirements
Lead the resolution of customer complaints and returned material processes, developing long-term corrective action plans that enhance customer satisfaction and product quality. Champion cross-functional initiatives to enhance teamwork, knowledge-sharing, and alignment across the organization. Stay ahead of industry trends by researching and adopting emerging technologies and best practices to innovate and evolve the company’s quality management approach.
What You’ll Bring: Proven leadership skills with the ability to drive organizational change, inspire teams, and cultivate a culture of accountability and high performance.