Senior Director, Provider Experience

Hi, we're Oscar. We're hiring a Senior Director to join our Provider Experience team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members.

We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About The Role

: The Senior Director of Provider Experience is a strategic role responsible for deeply understanding the provider experience and then developing and executing a roadmap of cross-functional initiatives. This high-performing leader is a curious and analytical doer, and will work in a fast-paced environment to influence key partners to deliver impactful outcomes. Work Location: This is a remote position, open to candidates who reside in: Atlanta, Georgia.

You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area.

Pay Transparency

: The base pay for this role is: $196,732- $258,211 per year.

: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience.

Benefits

, participation in Oscar's unlimited vacation program, company equity grants, and annual performance bonuses.

including: medical, dental, and vision

, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Responsibilities

: Develop deep framework and measures for understanding the experience of Oscar's providers and the impact experience has on Oscar's network. Be the voice of and advocate for the provider experience internally and externally. Define and shape the Oscar Provider Experience strategy.

Collaborate with leaders across Oscar to identify and analyze strategic opportunities to define the roadmap driving Oscar's Provider Experience. Lead the execution of multiple simultaneous, high-visibility strategic projects, and partner with cross-functional leaders to operationalize recommendations. Foster relationships with SMEs and functional leaders across Oscar to understand problems impacting providers and drive alignment around the broader strategic vision.

Effectively communicate goals and findings and drive organizational change management. Maintain deep healthcare market and provider experience industry knowledge, keeping a pulse on vendor innovation, regulatory changes, and competitor models. Leverage data to drive insights, root cause analysis and ROI assessments.

Recruit, lead and develop a strong team dedicated to delivering high impact outcomes.

Requirements

: A bachelor's degree or commensurate 4 years of experience 15+ years experience, with 10+ of those years in healthcare consulting or a strategic role in the healthcare industry 7+ years experience collaborating and influencing at the executive level 5+ years experience defining and deploying strategies for organizations at the company level Bonus points: Master's degree from top-tier program in business, health administration, or related field This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here . At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices.

It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.