Order Management Coordinator – Food Channel

V. This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions expected of the role.

Responsibilities

required. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision.

Requirements

V. We are committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard, and empowered to bring their full, authentic selves to work.

V. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

About our Team: We are a world-class team of innovators and passionate change-makers, looking to develop transformative hydration solutions and make a meaningful impact on the world around us. , we are committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve.

Benefits And Perks

V. for extraordinary hydration.

About The Role

: The Food Coordinator at LIV is the heartbeat of our premium customer experience. In this high ‑ visibility role, you’ll deliver white ‑ glove service to LIV’s most important customers — the partners who power our success. You’ll be their trusted point of contact, ensuring every order, interaction, and escalation flows smoothly across sales, supply chain, and the customer.

You’ll also play a key role in leveling up the entire order management team by sharing insights, best practices, and customer learnings that help us grow stronger together. Functions and duties of this role include, but not limited to: Contributes to achieving key performance indicators, including daily sales, on-time performance, open orders, and department efficiency. Ensures the attainment of customer delivery service targets by working with the logistics, distribution, and supply planning teams.

Proactively identifies and escalates potential customer issues. Responsible for knowing all aspects and procedures for key accounts, ensuring best in class service and communication. Partner with AR, Sales, and Distribution and Logistics teams to help clear deductions and use that data to create process and procedures to minimize future deductions.

Qualifications

: Bachelor’s Degree (preferably in business, economics, or another business-related field) Order Management experience with managing retail customers like Ralphs, Winco, HEB etc.