SKIMS is a solutions-oriented brand creating the next generation of underwear, loungewear, shapewear, and essentials. We are setting new standards by delivering technically innovative, comfort-driven products with elevated design for everybody. At the intersection of culture, innovation, and commerce, SKIMS is a global brand redefining modern apparel.

Our teams are built on creativity, collaboration, and operational excellence, and we are committed to fostering an inclusive, high-performance environment where ambitious, curious, and values-driven individuals can do the best work of their careers. As we continue to scale globally, our HQ teams play a critical role in shaping strategy, building world-class infrastructure, and driving sustainable growth across markets. Position Summary The Manager, Retail Learning Design is responsible for designing, developing, and managing scalable learning experiences that support SKIMS Retail globally.

This role serves as the operational backbone of the Retail Learning function—creating best-in-class digital and instructor-led learning content, managing learning platforms and content governance, and establishing the processes, cadence, and operational discipline that ensure learning remains consistent, current, and aligned with enterprise priorities. Working closely with the Senior Manager of Retail Training, this individual transforms business initiatives into engaging learning experiences while creating systems that measure effectiveness, maintain content quality, and support continuous improvement across our global retail teams. This is an ideal opportunity for someone who thrives behind the scenes building exceptional learning experiences, enjoys creating structure and process, and has a passion for developing scalable solutions within a fast-paced, high-growth retail environment.

Key Responsibilities

Learning Design & Content Development Design engaging digital and instructor-led learning experiences that support onboarding, product knowledge, selling behaviours, leadership development, customer experience, and operational excellence. Transform existing business content into scalable learning solutions across multiple learning formats. Create facilitator guides, digital learning modules, micro-learning, job aids, assessments, videos, storyboards, and supporting learning resources.

Simplify complex business initiatives into clear, engaging, and actionable learning experiences for retail audiences. Develop content standards that ensure consistency across all retail learning materials. Ensure all learning content reflects the SKIMS brand voice, culture, and service philosophy.

Digital Learning & Platform Management Build, publish, and maintain learning content within Articulate Rise 360, LMS platforms, and future learning technologies. Manage the organization, governance, and lifecycle of all digital learning assets. Maintain learning templates, branding standards, and content architecture across platforms.

Leverage AI tools and emerging learning technologies to improve development efficiency and learner engagement. Ensure all digital learning remains current, scalable, accessible, and globally adaptable. Learning Operations & Content Governance Establish operational processes and governance for retail learning content across all retail channels.

Own content version control, publishing schedules, review cycles, and content maintenance. Create operational guardrails that ensure learning content remains accurate, consistent, and aligned globally. Develop and manage learning calendars that support product launches, business priorities, and operational initiatives.

Support localization efforts and future international market expansion. Learning Effectiveness & Continuous Improvement Develop scalable tools and frameworks that measure learning effectiveness.