We’re looking for a detail-oriented and enthusiastic Stock Team Member (Ecommerce) to support our online order fulfilment operations. This is a hands-on role where you’ll help ensure customer orders are picked accurately and efficiently, contributing to a smooth and positive online shopping experience. Orders are picked across the store, including the yard and feed store, requiring a flexible and proactive approach.

Contract: Permanent Hours: Part-time Hours of Work: Average of 28 hours per week, working 6:00am–12:00pm (excluding Wednesdays), including every other weekend from 8:00am–12:00pm As a Stock Team Member supporting E-commerce, you will work closely with the Assistant Retail Manager to fulfil customer online orders. You will also work alongside the Stock Administration Team to participate in stock-taking activities and assist with the investigation of any stock discrepancies. As part of our multi-skilled workforce, you will receive training on our till system, enabling you to assist customers and provide a high standard of Customer service when required.

Key Responsibilities

include: • Accurately picking customer orders for timely dispatch • Maintaining clear and accurate records in the system • Communicating with Retail Manager regarding shortages • Following best practices and UFAS statutory regulations • Supporting health and safety procedures and maintaining a clean, organised packing area • Supporting with stock taking and stock accuracy • Supporting the Customer Experience Team, working on the tills to help maintain high Customer Service, throughout busy periods. • Experience in retail, warehousing, or ecommerce fulfilment (preferred but not essential) • Good communication and interpersonal skills • Strong attention to detail and ability to follow processes accurately • Good IT skills and confidence using systems • Ability to work under pressure and manage multiple tasks • Awareness of Data Protection / GDPR and Health & Safety standards • You’ll be friendly, self-motivated, and adaptable, with a commitment to delivering high-quality service in a fast-paced environment.

Benefits

🚼 Enhanced Family Leave Policies We may close this vacancy early if we find the right candidate, so we encourage you to apply as soon as possible.