Interact provides enterprise-grade intranet software that connects over three million employees to leading global names like Levi's, Domino’s, Teva Pharmaceuticals, and Technicolor. Our team of customer-focused problem solvers are passionate about helping organizations to communicate better. We do this together by constantly working to improve every service and product we offer.

With offices in Manchester, New York, Dubai, Tulsa, and Warsaw, we operate across North America, EMEA, and Australia. Click on any of our vacancies and you’ll see one thing in common – they all begin with this message. Why?

Because at Interact we treat everyone with the same respect and honesty. Whether you’re a developer fresh out of college or a seasoned salesperson, we live the motto that we uphold for our customers: our people are our most valuable assets. We are looking for an experienced Technical Release Manager to own and continuously improve the end-to-end delivery of software releases into our multi-cloud production environments.

In this hands-on technical role, you will coordinate releases across AWS and Azure, working closely with our Cloud, DevOps, SRE and Engineering teams to ship consistent, high-quality releases with minimal disruption to customers and business operations. You will be the driving force behind our CI/CD strategy – supporting the design, governance and improving automated build, test and deployment pipelines that support an increasing cadence of releases across a SaaS platform. You will own release readiness from planning through to production deployment and post-release validation, ensuring risks are identified early, dependencies are managed, environments are release-ready, and rollbacks are well understood and rehearsed.

This is a technical, delivery-focused role for someone who understands modern cloud-native software delivery in depth – branching strategies, feature flags, infrastructure as code, blue/green and canary deployments, and progressive rollout – and who can bring structure, automation and repeatability to a fast-moving engineering organisation. You will collaborate with cross-functional teams throughout the development lifecycle, maintaining the release calendar, championing engineering and DevOps best practice, and continuously raising the bar on deployment quality, observability and release velocity across both AWS and Azure. Proven experience managing software releases within a SaaS environment, combined with strong project/delivery management experience.

Hands-on experience delivering releases into public cloud, ideally across both AWS and Azure (multi-cloud), including cloud-native and containerised workloads. g. Azure DevOps, Octopus Deploy or similar).

Advanced knowledge of the software development lifecycle, DevOps ways of working, and release/deployment automation and tooling. Experience coordinating releases across multiple teams, applications and environments in a fast-paced, high-cadence delivery organisation. Strong technical understanding of feature toggles, branching strategies, continuous integration and continuous delivery/deployment.

Working knowledge of AWS and Azure core services and configuration management. Familiarity with containers and orchestration and modern deployment patterns to support zero down time releases. Understanding of monitoring, logging and observability tooling and their role in validating release health.

Awareness of change management, release governance and security/compliance considerations within a SaaS delivery context. Proactive and able to work with minimal supervision and to tight timescales, comfortable owning outcomes end-to-end. Excellent communication and stakeholder-management skills – this role involves significant coordination across technical and non-technical teams.