Product Manager, Production Insights

At Factbird, we're redefining how manufacturing runs. By combining hardware, firmware, cloud, and AI, we turn raw production data into real, measurable impact on factory floors around the world. This is a product built by and for people who understand what happens on the shop floor — which is why we're looking for a Product Manager who has lived that reality.

We're building fast, scaling with purpose, and solving problems that matter. Now, we're looking for a Product Manager who wants to bring our product into the future by expanding upon how we create real value on the factory floor — someone who has stood on that floor, owned its numbers, and knows exactly what "real value" means to the people running it.

About The Role

This is a high-impact, hands-on product role at the core of Factbird’s growth. As our Product Manager, you’ll set direction, own the roadmap, and drive execution from idea to launch and beyond. You’ll work closely with cloud development teams, IoT & firmware engineers, and product leaders to connect operations teams with their physical production environment, enabling data driven decision making to drive shop floor improvements.

Reporting to the Director of Product, you’ll play a key role in shaping how our platform scales and how our customers succeed. Turn strategy into shipped products: Define roadmaps, prioritize ruthlessly, and work closely with stakeholders to ensure we solve the biggest problems our customers are facing. Lead across disciplines: Act as the glue between product, firmware, cloud, UX, and business stakeholders - making sure everyone is aligned, focused, and moving fast.

Identify signals in noise: Clarify customer needs, outline their jobs to be done and translate findings into clear and concise user stories. Spearhead continuous discovery: Build and maintain strong relationships with both internal and external stakeholders to gather key insights. Launch, learn, iterate: Drive product launches, gather customer feedback, and continuously evolve features based on real-world usage.

Own performance & outcomes: Define and track key performance metrics aligned with product objectives. You have experienced first-hand how a shop floor is operated to ensure targets are met and continuous improvements are realized. You thrive in environments where ownership is high, pace is fast, and impact is visible.

You're comfortable making decisions with imperfect information and love turning complexity into clarity, because you've had to do exactly that on a production floor before. You are curious about technology and are keen to figure out what it enables for people who live and breathe shop floor realities every day. You care deeply about understanding the underlying problem before working on a solution.

You want to build products that drive real value, something customers depend on, not just move on to the next shiny thing.

Requirements

Direct shop floor operations experience (required): You've worked hands-on running or supporting manufacturing operations, not just observing them from the outside. You've been accountable for ensuring performance meet expectation by collaborating with the likes of operators, process engineers, continuous improvement leads, plant or operations managers. This operational depth is what lets you translate real production pain into product decisions, and it is a hard requirement for this role — without it, the rest of the role is very difficult to do well.

Product management experience: 3+ years in product management, ideally within SaaS, industrial tech, or production-focused products. A continuous discovery mindset: You talk to customers constantly, map their jobs to be done, and identify commonalities. You're comfortable sitting with ambiguity until the real problem surfaces.

Strong data and analytics instinct: Comfortable working with data and understanding how to turn analysis into concrete actions.