We are looking for a Senior Enterprise SaaS Product Strategist to own and drive the strategic direction of EIS’s SaaS offerings. This is a senior product leadership role focused on how EIS packages, prices, positions, and continuously improves its SaaS platform — ensuring we win in the market, serve our customers well, and operate with excellence. You will work at the intersection of product strategy, market intelligence, and cross-functional execution, partnering closely with product management domain leaders, engineering, sales, and marketing to shape EIS’s competitive SaaS position and roadmap.

SaaS Pricing and Packaging Own pricing and packaging for all SaaS offerings — defining the services included, optional services, and the attributes of those services (what EIS provides, at what levels of performance and service).

Requirements (NFRs)

for SaaS services — covering performance levels, operational capabilities, and service levels that set clear expectations for customers and internal teams. Identify and scope optional service tiers and the distinctions between standard and premium SaaS capabilities. SaaS Strategy and Service Design Define how EIS wins in the market: identify and articulate target segments, the reasons we win in each, and the key capabilities and attributes that differentiate our SaaS offering.

Lead SaaS service design — shaping the end-to-end picture of what EIS delivers as a SaaS provider and how those services are experienced by customers. Apply deep knowledge of IT and SaaS operations, including the practices and capabilities required to deliver 24/7 services and a clear understanding of what ‘good’ looks like in the market.

Requirements

Own the SaaS roadmap — defining and prioritizing the capabilities and services required to plan, deploy, operate, and support EIS’s SaaS offerings. Define and prioritize investment in new technology and processes required to provide services not currently offered, or not currently delivered as efficiently or effectively as the market demands. Articulate business cases for SaaS investments, clearly connecting capability gaps to market opportunity and customer impact.

Core EIS Roadmap Coordination Act as a peer to product management domain leaders — coordinating roadmaps and prioritizing cross-domain work required to enhance the efficiency, effectiveness, and total cost of ownership (TCO) of our SaaS offering. Recommend enhancements to core EIS products and the platform to improve TCO for the SaaS offering. Work effectively across the varied stakeholders in EIS via influence and collaboration, building alignment without direct authority.

Market and Customer Research Lead an outbound market and customer research focus to continuously inform SaaS strategy and roadmap — drawing on competitive landscape analysis and direct insight into customer wants and needs. Use market intelligence to improve the offering, sharpen positioning, and strengthen EIS’s ability to win new deals. Positioning, Messaging, and Market Engagement Craft the core SaaS positioning framework to support marketing and sales in the development of collateral and programs.

Deliver prospect- and customer-facing presentations on EIS SaaS, supporting the field as appropriate — consistent with the approach of other senior product leaders at EIS. Partner with marketing and sales enablement to ensure positioning, messaging, and value propositions are sharp, differentiated, and market-tested. Significant experience in a senior product strategy, product management, or product marketing role for a B2B SaaS platform or technology company.

Demonstrated ability to define and own SaaS pricing, packaging, and service design — including NFRs and service level definitions. Strong knowledge of IT and SaaS operations: what it takes to deliver, support, and scale 24/7 services, and what best-in-class looks like in the enterprise SaaS market.