Connect to Work Employment Specialist

We reserve the right to close this advertisement at any time if we receive suitable applications for the role. An IPS Employment Specialist in the Connect to Work programme provides intensive, personalised, employment-focused support to people with complex barriers, working collaboratively across health, employment, and community settings. The role is dynamic, relationship based, and highly impactful, helping clients achieve lifechanging outcomes through meaningful employment.

Benefits

and welfare advice Disclosure support around health conditions Budgeting and “better‑off” calculations Provide in‑work support to help clients sustain roles, including frequent early-job check‑ins and long‑term follow‑up Support clients at risk of job loss due to ill health, helping them maintain employment Source job opportunities Promote the service to employers and negotiate reasonable adjustments and phased returns Maintain ongoing contact with employers to support job retention and resolve employment challenges Champion equality, diversity, and inclusive employment practices Work as part of a multidisciplinary team, including Primary Care, training providers, mental health teams, DWP, and referral partners Build relationships that generate referrals and strengthen community-based employment support networks Maintain accurate case notes, progress reports, and CRM‑based documentation Work to IPS fidelity standards and ensure effective monitoring and evaluation of client outcomes Collect feedback from service users to support continuous service improvement Work independently, reliably, and consistently to deliver high‑quality IPS practice

Qualifications

and Specific Training Full NVQ Level 2 in customer service, business administration, accounting, or IT (essential) GCSE (or equivalent) in English Language and mathematics (essential) Level 2 IT Qualification, such as ECDL (European Computer Driving Licence) (essential) Full UK driving licence (often required due to community‑based work) (essential) Willingness to undertake IPS‑specific training (e.g., IPS Grow training, Fidelity training) (essential) First Aid at Work Certificate (desirable) IOSH Health and Safety Qualification (desirable) Level 3 qualification or above in a relevant field (e.g., Health & Social Care, Employability, Psychology, Social Sciences) (desirable) Experience Experience supporting individuals to achieve goals, ideally in employment, skills, health, or social care settings (essential) Experience engaging with employers or supporting clients into work (essential) Skills for Life awareness (desirable) Knowledge of the local labour market (desirable) Understanding and awareness for clients with multiple and complex difficulties (desirable) Knowledge Barriers to learning and employment (essential) How to support customer and promote independence (essential) Support strategies for various customer specific needs (essential) Comfortable working in community settings and travelling within the region (knowledge of local community/work environments) (essential) Understanding of the IPS Fidelity Model and evidence‑based practice (training provided) (desirable) Knowledge of mental health, disability, health inequalities, and the Equality Act 2010 (desirable) Skills The ability to work under pressure in a highly performance driven organisation (essential) The ability to work effectively as part of a team (essential) The ability to work accurately and actively programme solving (essential) The ability to reflect on your own performance to support quality improvement (essential) The ability to manage time effectively and plan your own workload (