About The Team

DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last-mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you!

About The Role

You will lead the Service Operations team for the Bay Area market at DoorDash Labs. You will lead experienced and new technicians to maximize uptime and support our overall fleet utilization goals. You will report to the Operations Manager, Service in our DoorDash Labs organization.

You must be located in the Bay Area, CA, and this is an on-site role with a 100% in-office expectation. You’re excited about this opportunity because you will… Foster a safety-first approach to all things Service Lead a team of new and experienced technicians to maximize uptime of all Operations assets Work with Service Engineering on identified tooling/jig needs with field deployments of new platforms Track technician productivity to ensure we are good stewards, maximizing our limited resources Ensure adherence to Service SOPs, including Work Order and Parts flow and management at the local level Coordinate the development of Service Technicians in supporting a career path within DoorDash Labs Track KPIs and explain variances Maintain accountability and uptime of all tools and equipment to support Service Operations You may flex to nights or weekends to oversee and spot check the team and support the operation.

Nice To Have

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience,

for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being.

Qualifications

, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

Benefits

package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness

, commuter

g. Colorado Healthy Families and Workplaces Act).

, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

, visit our careers page here . See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. g.

Associate Operations Manager, Service Operations, Labs