At Curaleaf, we’re redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands—including Curaleaf, Select, and Grassroots—offer premium products and services in both medical and adult-use markets. Join us at Curaleaf to be part of a high-growth, purpose-driven company that champions corporate social responsibility through our Rooted in Good initiative, supporting community outreach and positive change.

Here, you’ll have the opportunity to make a meaningful impact, drive innovation, and help shape the future of cannabis.

About The Role

: The Credit and Collections Specialist will have responsibility for minimizing the B2B customer past due accounts receivable. Consistently achieve or exceed high volume customer contact goals via assigned communication channels. Collect past due amounts and coordinate payment agreements with customers.

Act with a high sense of urgency and prioritize work based on the direction of the Credit and Collections Supervisor. Assignments may be in the form of overall goals/expected results, specific contact goals, or specific customer aging balance reduction priorities established by management.

What You’Ll Do

: • Effectively utilize and manage customer portals and other communication methods • Work with a high sense of urgency to maintain customer touch points and past due goals within company standards. • Interact with customers daily, from initial contact to closure, following up on commitments and maintaining a record of all contacts. • Alert the appropriate internal stakeholders to collection escalations.

• Recommend credit holds and write-offs. • Coordinate collection strategy and customer communication with field personnel. • Continuously seek to improve payment processing solutions for varying customer payment types, including ACH and accompanying remittance formats and payment cards.

• Analyze and manipulate data and spreadsheets to reconcile issues and to aid in external and internal collaboration.

Responsibilities

with ease • Works well in a team environment • Demonstrates proficiency in Microsoft Office programs

What We Offer

: Career Growth Opportunities Competitive Pay and

Benefits

Generous PTO and Parental Leave 401(K) Retirement Plan Life/ Disability Insurance Community Involvement Referral Bonuses and Product Discounts

vary by state, role type, and eligibility. usa Twitter: @Curaleaf_Inc LinkedIn: Curaleaf LinkedIn Curaleaf Holdings, Inc. (TSX: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis with a mission to enhance lives by cultivating, sharing, and celebrating the power of the plant.

As a high-growth cannabis company known for quality, expertise and reliability, the Company, and its brands, including Curaleaf, Select, Grassroots, Find, and Anthem provide industry-leading service, product selection and accessibility across the medical and adult-use markets. Curaleaf International is powered by a strong presence in all stages of the supply chain. Its unique distribution network throughout Europe, Canada and Australasia brings together pioneering science and research with cutting-edge cultivation, extraction and production.

Credit & Collections Specialist