Director of Treasury Operations & Cash Management

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers.

From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. The Opportunity The Director, Treasury Operations Cash Management is a senior leadership role responsible for driving end-to-end treasury operational excellence across StubHub’s global platform. This leader will own the full lifecycle of treasury operations — from daily cash positioning and payment execution through banking infrastructure, controls, and technology transformation — ensuring the organization operates with the highest standards of efficiency, resilience, and scalability.

This role demands a strategic operator who can elevate treasury from a transactional function to a high-performing, insight-driven capability. The ideal candidate brings deep domain expertise across global treasury operations, a strong command of internal controls and compliance, and the vision to modernize treasury through automation, analytics, and AI-enabled tools. As a key member of the Finance leadership team, this Director will partner cross-functionally with Accounting, Legal, Engineering, and senior business stakeholders to align treasury strategy with StubHub’s growth objectives.

What You'Ll Do

Treasury Operational Excellence Strategy Define and execute the end-to-end treasury operations strategy, establishing a best-in-class framework across cash management, payments, banking, controls, and technology Set and drive the vision for treasury operational excellence, including KPIs, service-level standards, and continuous improvement roadmaps Act as the senior escalation point and decision-maker for complex operational issues, payment exceptions, and cross-functional treasury matters Influence and align Finance leadership on treasury priorities, risks, and investment needs Cash Management Liquidity Leadership Provide oversight of global cash positioning, cash concentration, funding, and intercompany liquidity structures Ensure real-time visibility into global liquidity across entities, accounts, and currencies, enabling proactive decision-making Drive accuracy and completeness of cash forecasting inputs and treasury reporting to Accounting and Finance leadership Champion structural improvements to optimize working capital Payment Operations Risk Management Collaborate with the business on global payment operations strategy and execution (wires, ACH, FX payments), ensuring speed, accuracy, and operational resilience Design and enforce robust payment approval workflows, segregation-of-duties controls, and fraud mitigation frameworks Lead the team’s response to payment failures, exceptions, and systemic risks, driving root-cause resolution and prevention Banking Relationships Account Infrastructure Cultivate and manage senior-level relationships with global banking partners and service providers, negotiating terms, fee structures, and service enhancements Oversee global bank account governance, including account lifecycle management, signatory administration, and regulatory compliance Continuously evaluate and optimize the company’s banking infrastructure to align with operational needs and cost efficiency goals• Cultivate and manage senior-level relationships with global banking partners and service providers, negotiating terms, fee structures, and service enhancements Oversee global bank account governance, including account lifecycle management, signatory administration, and regulatory compliance Continuously evaluate and optimize the company’s banking infrastru