VP, Project Management / PMO

This position is based in Philadelphia, PA and will require 3 days in-office per week. Preference is for Tuesday, Wednesday and Thursday. How you will help This enterprise-wide function is responsible for evolving our company’s capabilities; for strategically planning and leading project and program management; and to drive decision-making and execution of the company’s portfolio of critical work.

This includes development and consistent improvement to the processes by which strategic programs and projects are scoped, prioritized, planned and resourced as well as leadership of execution around our most important day-to-day programs through a centralized program management function in partnership with functional-level project managers. The Vice President ensures strict adherence to company operational and quality processes to ensure on time and absolute client satisfaction. In addition, the VP interacts with our key clients to ensure company services are provided in a quality manner.

This role will coordinate all reporting mechanisms to ensure a clear and coordinated single source of truth to measure performance. Functional areas of influence include Engineering, Data Warehouse, Service Delivery, Sales (client-facing) and our leadership team.

What You Will Do

You will be responsible for influencing organizational thinking for how we should manage technology implementations for continuous improvements; and drive consistency throughout our organization in how we implement and deliver our technology processes, programs, and projects. In addition, you will be expected to build and demonstrate a strong competency and business knowledge on assigned initiatives. Lead and grow a team of experienced project management professionals that strive for excellence and consistency across HealthVerity.

These professionals are assigned to specific clients, teams, software and data verticals or assigned as needed to strategic projects. You are to provide coaching and performance feedback continuously. Focus engagement teams to define and deliver business outcomes (get results through others, transparent and clear delegation, provide coaching and feedback).

This is an opportunity to manage up and influence leaders with candid, professional communication and guidance. Lead the prioritization, identification and implementation of project management processes, methodologies, tools, guidelines and standards in order to establish a best in class framework that supports all project teams and stakeholders to improve the probability of successful project delivery. Set a weekly, monthly and quarterly reporting rhythm to support on-time delivery and high quality assurance across our software, data and services.

Establish and communicate key KPIs to demonstrate operational performance. Drive the implementation of the latest methodologies in PMO processes to ensure continuous improvement. Serve as “ the glue” between company functions ensuring adherence to agreed upon processes, standards and management reporting, and be able to communicate and collaborate where there are gaps so that we can close them Manage and upskill the careers of a talented team of project managers to maximize retention and personal growth.

How success is defined Establish a scalable and effective project management framework that enhances cross-functional collaboration and program execution. Build strong relationships with key stakeholders across Engineering, Data, Service Delivery, and Sales to drive alignment and efficiency. Implement a structured reporting system with clear KPIs to track program performance and support data-driven decision-making.

Optimize processes to achieve operational excellence and improve project delivery success. Foster a culture of continuous learning and professional development, ensuring team growth and high engagement.