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Galileo Financial Technologies — Boston, Massachusetts
COMPANY OVERVIEW KKR is a leading global investment firm that offers alternative asset management as well as capital markets and insurance solutions. KKR aims to generate attractive investment returns by following a patient and disciplined investment approach, employing world-class people, and supporting growth in its portfolio companies and communities. KKR sponsors investment funds that invest in private equity, credit and real assets and has strategic partners that manage hedge funds.
KKR’s insurance subsidiaries offer retirement, life and reinsurance products under the management of Global Atlantic Financial Group. References to KKR’s investments may include the activities of its sponsored funds and insurance subsidiaries. POSITION SUMMARY KKR is seeking an experienced Senior HRIS Analyst to join our Global HRIS team.
In this role, you will serve as the primary HR systems resource supporting the Americas, delivering operational excellence across our HR technology stack including Workday (HCM), ServiceNow (workflows and case management), and Greenhouse (ATS). You will partner closely with HR, Technology, and business partners globally, and play a critical role in supporting system enhancements, reporting, integrations, and stakeholder engagement. This position requires a self-starter who is comfortable working independently while contributing to a high performing global team.
RESPONSIBILITIES
Provide primary HR systems support coverage during US business hours, including queue management, prioritization, incident ownership, and clear stakeholder updates. Support HRIS operations across the HR tech stack, including system maintenance, configuration support, and incident resolution.
Benefits
, HCM, Absence).
in the US time zone, including triage and resolution of
cases, support for vendor file and integration issues, and partnership with HR
and Payroll teams on testing and issue remediation.
configuration for annual open enrollment and plan year changes, including, project management, configuration, validation, end to end test execution, and launch of the enrollment window. Support ServiceNow workflows and case management processes, including intake, routing, status updates, and documentation.
experience including open enrollment Proficiency in HRIS configuration, security, and system maintenance Proficiency in EIB file development and data validation Strong analytical and problem-solving skills Excellent communication and stakeholder management skills Preferred: Experience with ServiceNow case management and workflows Experience troubleshooting integrations Familiarity with Greenhouse ATS #LI-HYBRID This
Requirements
into system configurations, workflow improvements, reporting, and process enhancements. Support system enhancements, testing, and release activities, including regression testing and deployment communications as needed. Support reporting needs by building or maintaining standard and ad hoc reports and dashboards in Workday, aligned to the agreed People Analytics operating model.
Triage and support integration related issues across Workday, ServiceNow, and Greenhouse (for example monitoring failures, initial troubleshooting, partnering with Technology for resolution, and validating outcomes). Conduct data audits and governance activities to ensure data quality, integrity, and compliance across HR platforms. Partner with Change Management and Transformation to document processes, workflows, and procedures to support system adoption, consistent operations, and knowledge transfer.
Provide support to HR users and business partners on systems functionality and best practices.
QUALIFICATIONS
Required: 5-7 years of Workday experience supporting a global organization Hands-on Workday