Our client, Jugabet is a brand and gaming platform accessible to players in Latin America. With a strong regional focus and localized strategies, Jugabet is quickly becoming a key player in the market. Perfect for those who aim to: Execute VIP CRM campaigns across Casino and Sports to support engagement, retention, and player value; Assist in planning and delivering monthly CRM calendars aligned with business objectives and key market events; Build, launch, and optimise personalised campaigns across Email, SMS, Push Notifications, and In-App messaging; Create and maintain player segments based on activity, value, and engagement; Monitor campaign performance, analyse results, and suggest improvements based on data and player behaviour; Support A/B testing and campaign optimisation initiatives; Track and report on key CRM KPIs, including retention, reactivation, churn, NGR, ARPU, campaign ROI, conversion, and engagement metrics; Collaborate with VIP Account Management, Customer Support, Product, BI, Design, and Content teams to deliver CRM initiatives; Support ongoing improvements to the VIP CRM program by sharing ideas and best practices.

g. Optimove, Smartico) and reporting tools such as Tableau is an advantage; Strong analytical skills and confidence working with campaign data; Fluent English; Spanish or Portuguese is a strong advantage. It's a perfect match if you have those personal features: Eager to learn, proactive, and open to trying new ideas; Adaptable and comfortable supporting different markets and projects; Takes ownership of assigned tasks and collaborates effectively with cross-functional teams.

Benefits

to support your professional and personal growth, including: Health Wellness Focus; Global Medical Coverage; Growth Opportunities;

Programs (

Compensation

); Performance-Driven Rewards; Dynamic Work Environment. Apply, and let your growth journey begin.

VIP CRM Manager (Latam)