Delivery Manager - 9 Month FTC (with scope for extension)

About us We love pets - which is why we’re on a mission to make the world a better place for pets and their parents.

Benefits

that are designed with their needs in mind. We’ve helped half a million pets stay happy and healthy since 2017 - and many more customers throughout the world are joining us every day. Our company is respectful, fun-loving and passionate about pets and their wellbeing.

Throughout our business you'll meet people who think differently, aim for impact, and love to try new things. Want to join our pack? Join us.

Love every moment. Love ManyPets. The Opportunity We're looking for a Delivery Manager to take ownership of multiple high-stakes projects as part of the delivery programme within our Product, Design and Delivery team — one that spans multiple internal teams, external partners and new ways of working.

This isn't a "run the existing process" role. You'll be working alongside our technical teams and business functions to deliver project aligned to our strategy. We need strong problem solvers who can talk to anyone and organise anything.

You'll need to flex your approach depending on what each initiative throws at you — and bring order to ambiguity, fast. If you thrive on parachuting into complex, high-stakes delivery challenges — building trust, structure and momentum from day one — this is built for you.

What You'Ll Do

Own end-to-end delivery of a strategic, cross-functional initiatives involving multiple internal teams and external partners. Stand up pragmatic delivery governance, cadence and reporting for a newly forming initiatives and ones already in flight. Manage partner and vendor relationships, including integration dependencies and commercial delivery milestones.

Create clarity, alignment and momentum across multiple teams and stakeholders. Partner closely with Product to translate roadmap ambition into a realistic, sequenced delivery plan — surfacing scope, timeline or capacity trade-offs with evidence, not opinion. Remove blockers, manage dependencies and proactively mitigate risk.

Create clear ownership of delivery commitments across teams and stakeholders, surfacing and resolving accountability gaps early. Report on progress, risks and trade-offs with complete transparency — including direct to senior leadership. Improve flow and predictability using data-driven delivery practices.

Establish pragmatic ways of working that accelerate value delivery and outlast your engagement — leaving teams equipped to run the model without you, not dependent on it. What You'll Bring Preferably insurance or insurtech background Experience delivering multiple strategic projects across cross-functional teams, including product, underwriting, technology, compliance, operations and marketing. A track record of building delivery governance and structure Builds credibility and trusted relationships fast, including at senior/executive level.

Expert management of risk, dependencies and cross-functional delivery. Pragmatic Agile practitioner, focused on flow, predictability and value — not process for its own sake. Excellent communication and stakeholder management, with experience reporting to senior business leaders.

Available to start quickly and hit the ground running on day one. The Team You'll join the PDD (Product, Design and Delivery) team – who blend agile best practices, with practical ways of working. We’re founded on a culture of kindness, with a proactivity to deliver results.

Process Fast-track for contract hires: one practical, problem-solving conversation followed by a short culture/fit call. We aim to move quickly. Salary range: £100,000 £117,000 GBP Ways of working On a typical day you’ll be working from a laptop with a screen, mouse, keyboard, and headset.

You’ll be meeting your colleagues on Zoom and keeping in touch regularly via email and Slack too – we’d expect you to be using your computer for around seven hours a day.