About Parloa Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience — one where customer support is no longer transactions, but meaningful exchanges. com, Allianz, SAP, BarmeniaGothaer and TUI already deploying Parloa at scale.

About The Role

: Parloa is transforming customer experience through AI-powered agents. Our enterprise customers are rethinking how service is delivered across contact centers, digital channels, and global operations — and services partners play a critical role in how these transformations are executed and scaled. As the Partner Sales Manager - East , you will own and grow a portfolio of strategic CX Integrators and Regional Systems Integrators across North America.

These partners are deeply embedded in enterprise organizations, working across multiple stakeholders, departments, and complex delivery environments. You will operate as a hands-on, deal-oriented partner leader, working closely with both partners and Parloa’s internal teams to drive pipeline, influence complex enterprise sales cycles, and ensure successful go-to-market execution. This is a highly cross-functional role at the intersection of partnerships, sales, and delivery; requiring strong execution, structured thinking, and the ability to navigate complex stakeholder environments.

This is your opportunity to build deep, strategic partnerships, directly influence enterprise deals, and drive measurable business impact through co-selling and services-led growth.

Who You Are

: 5+ years of experience in partnerships, alliances, or enterprise sales within SaaS, CCaaS, or cloud ecosystems Experience working with CX Integrators, consulting firms, or systems integrators in a co-sell motion Proven ability to influence and drive complex enterprise sales cycles in partnership with Sales teams Strong operator mindset with a focus on execution, pipeline generation, and deal progression Experience contributing to go-to-market strategies, partner offerings, or services practices Familiarity with Microsoft and or SAP ecosystems is a strong plus Strong communication and stakeholder management skills with the ability to na