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NinjaTrader — Chicago, Illinois
Disclaimer: Please be advised that the most accurate and up-to-date information about our open roles—including job descriptions,
Compensation
, and
Benefits
—can only be guaranteed on our official job board. io/ninjatrader . JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD Welcome to the dynamic world of NinjaTrader!
As an industry-leading trading platform and futures broker, we're empowering traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey.
Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence. Our growth story is nothing short of exhilarating. Since 2003, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph.
Through those efforts, our user base has grown to over 2 million users and we have become the number one rated futures brokerage worldwide. But we're not stopping there. We're constantly evolving, pushing boundaries, and modernizing the futures industry.
Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders. So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement.
We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Sounds too good to be true? Take it from our employees.
Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world.
What You'Ll Do
: We are seeking a Sr. Software Engineer to join our Evaluation Services team. Our Evaluation Services business powers funded trader programs that give aspiring traders a pathway to professional trading capital.
In this role, you will serve as a trusted technical advisor to our partners, working closely with Technical Account Managers and partner engineering teams to drive successful integrations. You will be the go-to expert for complex API challenges, setting the quality bar for technical support while thriving in a fast-paced environment where no two days look the same.
Requirements
into technical solutions and providing real-time support during critical integration milestones Diagnose and resolve complex API issues spanning WebSocket connections, REST endpoints, and real-time data feeds, often under time pressure with high-value partners Own the quality standard for API support, establishing best practices for troubleshooting, documentation, and partner communication that the broader team can follow Build and enhance internal tools, scripts, and diagnostic utilities that improve support efficiency and enable faster issue resolution Drive continuous platform improvement by synthesizing partner feedback into actionable recommendations for Product and Engineering, influencing the API roadmap Mentor junior team members on technical troubleshooting, partner communication, and maintaining composure in high-stakes situations Develop deep expertise in NinjaTrader's evaluation platform, trading systems, and API architecture to provid