Senior Responsible Gaming Officer

We are Kaizen Gaming Kaizen Gaming, the team powering Betano, is one of the biggest GameTech companies in the world, operating in 20 markets. We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment. 700 Kaizeners, from 40+ nationalities spreading across 3 continents.

Our #oneteam is proud to be among the Best Workplaces in Europe and certified Great Place to Work across our offices. Here, there’ll be no average day for you. Ready to Press Play on Potential?

Let’s start with the role The Senior Responsible Gaming (RG) Officer will develop and manage RG compliance strategies to meet regulatory standards in assigned markets.

Requirements

, support business continuity, and are tailored to each market’s specific needs. The RG Officer collaborates closely with various departments to ensure RG standards are upheld across the organization. As a Senior RG Officer you will: Manage RG Policies and Data Reporting Collaborate with the Regulatory Compliance Officer to develop and localize RG policies and processes in line with industry and regulatory standards across assigned markets.

Maintain comprehensive documentation of RG policies, regulatory submissions, and compliance activities, ensuring transparency for assigned markets. Define and track KPIs and metrics to measure the effectiveness of compliance reporting and RG monitoring initiatives. Prepare and present regular reports on RG compliance and governance metrics, providing insights and recommendations tailored to each market's specific needs.

Ensure Regulatory Compliance and Manage Risks Monitor regulatory developments in RG to keep assigned markets in compliance with current and anticipated regulations. Conduct regular risk assessments for assigned markets and implement measures to address RG-related risks. Respond to regulatory requests, including audits and compliance inquiries, for each assigned market to maintain high standards of regulatory interaction.

Act as the RG lead on expansion projects, ensuring RG standards are integrated into market entry strategies (“compliance by design”). Conduct gap analysιs to identify specific compliance needs for new or re-regulated markets.

Document and update Terms Conditions (T Cs) as needed for compliance in each assigned market. Implement and Oversee Behavioral Monitoring Tools Ensure tools meet localized business needs for player risk identification in each market. Develop expertise in using these tools for assigned markets to provide effective oversight and insights into player behavior.

Leverage data-driven insights to improve policies and identify behavioral trends.

Collaborate closely with Commercial, Marketing, Technology, Compliance, Technical Compliance and Product to embed RG practices across departments, tailoring approaches to market-specific needs.

to both internal and external stakeholders. Training Responsibility Develop and deliver training programs for employees on RG standards and monitoring tools. Ensure teams understand RG policies and practices, reinforcing compliance and awareness throughout the organization.

Continuous Improvement Stay informed about the latest research, trends, and innovations in responsible gaming.