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— Burnaby, British Columbia
Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK?
franchise group — built on integrity, accountability, and investing in people . Junk Removal and Customer Service 1-800-GOT-JUNK? 50/hr base ) Job Type: Full-Time Are you looking for an active, hands-on job where no two days are the same?
Do you want to get paid to be active and talk to people? How about a job with room to advance and build new skills? Join our 1-800-GOT-JUNK?
Vancouver team as a Customer Experience Lead where you’ll have fun while making a difference in the lives of our customers every day! We are the world's largest junk removal company! Southwind, owners of 1-800-GOT-JUNK?
is committed to excellence in customer service and employee satisfaction and we're expanding across 50+ US locations. We're hiring ambitious, outgoing, and dynamic individuals who are committed to providing exceptional customer experiences.
What We’Re Looking For
: Sales-Driven: A passion for sales and a knack for exceeding customer expectations. People Focused : Friendly and personable, dedicated to delivering outstanding service. Energetic : Physically fit and enthusiastic about engaging in hands-on tasks.
Dependable : Reliable and hardworking, positively contributing to our team culture. Strong Communicator : Excellent problem-solving skills and organizational abilities. Role Overview: As a Customer Experience Lead, you’ll bring energy, professionalism, and salesmanship to every job.
Create WOW moments through outstanding customer service Lead pricing conversations, close on-site sales, and deliver clear estimates Remove junk safely from homes and businesses Drive, navigate, and operate box trucks (training provided) Lift, carry, load, and maneuver items up to 75+ lbs Represent our brand with integrity, professionalism, and a sharp appearance No prior junk removal experience required - we train you. Participate in daily recorded role-play scenarios to support ongoing training, skill development, and performance improvement. Professional Growth: Our team members grow fast.
Advancement pathways include: Certified Sales Lead People Development Lead Operations Lead Senior Sales Director of People Development Director of Operations General Manager We promote from within whenever possible! 50/hr base ) Base hourly rate Tips Uncapped profit share & performance incentives Schedule: Full-time: 4–5 shifts per week 1 mandatory weekend shift 3–4 weekday shifts Shifts run 8–10 hours and typically begin at 7am or 12pm depending on business needs Must maintain availability for 4 weekdays + 1 weekend day every week Why Us? Southwind encourages team members to lead with innovation and purpose.
We're a company built on integrity, teamwork, and ongoing development. Experience a fun, fast-paced workday filled with diverse tasks and challenges. Career advancement pathways.
Compensation
and performance-based bonuses Award-winning workplace ("Best Places to Work" and "Fast 50 Company"). Our Mission Statement: Anything is possible. Invest in people.
Change the world.
Key Responsibilities
,
Qualifications
, and skills required for the Customer Experience Leader position at Southwind, the owners of 1-800-GOT-JUNK?.
may vary based on the company's needs and industry
Responsibilities
and
Requirements
Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development. Join us and help redefine home services.
Apply Now!