Mobile Service Engineer - Multi Locational

Reports to: Field Operations Manager Location: Mobile – UK‑Wide, Multi‑Locational (extensive travel and regular overnight stays required) Purpose of the role: The Mobile Service Engineer will undertake a variety of routine servicing, inspections, diagnostics, and repairs on Distribution Tractors, Ro‑Ro Tractors, a range of sea port equipment, Aircraft Ground Support Equipment (GSE only), and other manufacturers’ products. This role is multi‑locational, requiring the engineer to travel to any customer site across the UK, often spending time away from home in order to support business and customer needs. You will carry out visual and operational checks to identify worn, faulty, or incorrectly adjusted parts, and use technical manuals, diagnostic techniques, and specialist test equipment to repair defective components, systems, or machinery.

You will also conduct thorough inspections of accident‑damaged equipment and produce accurate written reports to support repair processes.

Requirements

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Responsibilities

To represent Terberg DTS Service Department in the ‘field’ and to display the highest standards of; appearance, manner and technical ability. To work as an effective member of the Service Department. To undertake the tasks and assignments issued by the Service Department either by oral instruction or in the form of electronic work instructions.

g. Eye Protection, suitable clothing etc. To obtain agreement from the customer that the work has been completed as required/requested, and in all cases to obtain signature and purchase order number where necessary.

To perform all relative administrative procedures to acceptable standards. To perform all inventory procedures relative to the vehicle parts stock to maintain an accurate account of components carried and used. To ensure maintenance and repairs are carried out in accordance with manufacturer’s instructions and our Safe System of Work procedures.

To understand the Company’s Health Safety Policy and to work safely and co-operate to enable Terberg DTS (UK) Ltd to fulfil its statutory obligations and that all staff are responsible for safety in their own working area. Attend all training courses / seminars as the business requires. e.

company vehicles etc, etc) Company supplied equipment to be kept secure at all times. Mobile phones should be used in line with current legislation. To work with all departments, particularly with projects that are being explored or implemented.

To be prepared to work additional hours when required which may include out of hours call out. To be prepared to work away from home on customer’s vehicles either with or without workshop facilities being available for use, this may involve unsociable hours to ensure the completion of the job. Undertake any other duties consistent with the purpose of this job or to support the needs of the business.

Critical Skills Required: High attention to detail, without sacrificing on quality. Flexible approach to work. The ability to work to tight deadlines, under pressure and with a sense of urgency.

Communications skills, both verbal and in writing, together with the ability to communicate at all levels. Interpersonal skills and the ability to develop strong working relationships. Ability to manage own workload independently prioritise tasks.

Self-motivational with the ability to challenge the status quo, and research and offer suggestions for problem solving. e. speed limits, van weight restrictions, driver’s hours etc.