Senior People Systems Analyst (Hybrid)

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

About the job OpenTable is a global industry leader dedicated to helping restaurants thrive by empowering them with world-class technology. As a Senior People Systems Analyst, you will play a critical role in supporting and configuring our Workday application, utilizing your expertise in HR business processes and strong analytical skills.

Benefits

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Compensation

You will initially work remotely with plans to transition to a hybrid schedule in downtown Toronto, collaborating with cross-functional teams to ensure system efficiency and data integrity.

Monitor and troubleshoot system issues to ensure timely resolution and minimal disruption to global business operations.

modules. Previous experience managing Applicant Tracking Systems, specifically Greenhouse ATS. Advanced knowledge of integration tools including Workday Studio, RaaS, and web services APIs.

Experience in full-cycle Workday implementations, including project management, data loading, and change management. Knowledge of additional Workday HCM modules and experience in international HRIS environments.

Responsibilities

Provide end-to-end generalist and specialist functional support across all Workday modules, including Absence,

Requirements

and design technical solutions that meet evolving business needs. Maintain comprehensive documentation for system configurations, including design specifications, test plans, and user guides. Support the implementation of new features by managing data gathering, system testing, and User Acceptance Testing (UAT).

Develop custom reports and modify business processes to optimize system performance and support data-driven decision-making.

Minimum Qualifications

2 to 3 years of hands-on functional configuration experience within the Workday platform. Proven experience with cross-functional security, integration, and reporting elements such as EIBs and calculated fields. Strong understanding of Workday security functionality, including security group assignments and authentication policies.

Excellent communication skills with the ability to interact confidently with leadership and explain complex technical concepts. Demonstrated ability to problem-solve and troubleshoot technical issues in a fast-paced environment.

Preferred Qualifications

Workday Pro certification in Absence,

Benefits And Perks

) Paid parental leave Generous paid vacation + time off for your birthday Paid volunteer time Focus on your career growth: Development Dollars Leadership development Access to thousands of on-demand e-learnings Travel Discounts Employee Resource Groups 20 days of paid time off Private health and dental insurance Life and Disability insurance The best connections happen face-to-face, whether you’re sitting down to dinner or having coffee with a coworker.