Admissions Team Leader

This role is available full time or part time (minimum of 30 hours per week). The successful candidate will need to be on site five days a week. Salary shown is for 37 hours per week.

Guide first steps. Open the door. Keep decisions moving.

Admissions is the first real experience our learners have of Wigan & Leigh College. This role helps make that experience clear, supportive and well organised. As Admissions Team Leader, you’ll lead the team that supports future students from enquiry through to enrolment.

You’ll keep applications moving, coordinate interview activity, use data to spot delays, and work with curriculum and support teams so decisions are timely, consistent and learner centred. This is a role for someone who can bring calm, structure and pace to a busy year-round service. You’ll support the admissions team, manage priorities during peak periods, and help future students and families feel clear about what happens next.

Lead the Admissions Officers and Admissions Co-ordinator, setting clear expectations, priorities and ways of working. Oversee the admissions journey from enquiry to enrolment, making sure applications are progressed accurately, consistently and on time. Monitor application stages and use data to spot delays, pressures and recurring issues.

Coordinate admissions activity with curriculum teams, marketing, school liaison, student support and other college colleagues. Manage rotas, workloads and cover so the service remains responsive during interviews, offers, late applications and enrolment. Recruit, induct and schedule hourly paid interviewers, making sure they have the guidance, updates and support they need.

Act as the first escalation point for complex applications, interview issues, safeguarding concerns, SEND-related queries and cases where additional checks or support may be needed.

Requirements

Experience working in admissions, student services, learner support, customer service or a similar busy operational environment. Experience supervising, coordinating or line managing others. Experience supporting or working with learners with Special Educational Needs and Disabilities (SEND), including an understanding of EHCPs, reasonable adjustments and working with support teams to ensure inclusive admissions.

Strong organisation and attention to detail, with the ability to manage workloads, priorities and deadlines. Confidence using data, systems and reports to monitor progress, identify risks and improve service delivery. Good communication skills, with the ability to give clear information to future students, families, staff and external partners.

A calm, practical approach to handling complex or sensitive applicant issues. Understanding of the importance of safeguarding, inclusion, eligibility, funding and accurate record keeping. GCSE English and maths at Grade C/4 or equivalent.

What you're like Learner-focused. You care about giving future students a clear, timely and positive first experience of the College. Organised.

You can manage people, processes, data and deadlines without losing the detail. Calm under pressure. You keep things moving during busy periods and respond well when priorities change.

Clear and practical. You explain processes simply and help people understand what needs to happen next. Supportive.

You help your team do their best work, especially during high-pressure admissions and enrolment periods. Proactive. You spot delays, risks and recurring issues early and take action before they become bigger problems.

Collaborative. You work well with colleagues across departments to make sure future students get the right information and support. Essentials You’ll need an enhanced DBS check.

If you get the job, we’ll do this for you. You’re committed to safeguarding and inclusion. You can travel across our sites.