IT Systems Administrator-Collaboration Tools

The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices. Our technology helps advertisers reach the right audiences across the open internet — from streaming TV and podcasts to mobile apps, news, and more. Advertising powers the content people love.

By making it more transparent, effective, and responsible, we help support trusted journalism, quality entertainment, and creators worldwide. The world’s brands and agencies rely on us to reach their customers and grow their businesses responsibly. The scale of our platform brings unique technical challenges — from processing massive datasets in real time to building systems that operate reliably on a global scale.

When you work here, your impact is worldwide. We welcome diverse perspectives, encourage curiosity, and build teams that learn from one another. If you’re driven to solve meaningful challenges, we’d love to meet you.

What we do: The IT Systems Administrator is responsible for the administration, configuration, support, automation, and continuous improvement of The Trade Desk's global collaboration, productivity, and AI platforms. This role operates across a diverse portfolio of enterprise technologies including Microsoft 365, Slack, Zoom, Power Platform, AI productivity tools, and associated cloud services. The ideal candidate combines strong technical administration skills with a passion for automation, end-user experience, operational excellence, and emerging technologies.

This individual will help scale enterprise services globally while maintaining security, compliance, reliability, and governance standards. The position requires a hands-on administrator who can troubleshoot complex issues, deliver technical projects, develop automation, document standards, and partner with stakeholders to maximize the value of our collaboration and AI technology investments.

What You'Ll Do

: Collaboration Productivity Systems Administer and maintain enterprise collaboration platforms, including: Microsoft 365 Exchange Online SharePoint Online OneDrive Power Platform Slack Zoom Meetings, Webinars, Rooms, and Telephony Smartsheet and other approved productivity solutions Configure, manage, and maintain enterprise cloud applications and hosted services. Ensure platform availability, performance, security, and operational excellence across supported services. Manage enterprise cloud file storage, permissions, governance, and sharing controls.

Support meeting room technologies and collaborate on room standards and deployment strategies. Evaluate, test, and recommend improvements to existing collaboration platforms and emerging technologies. Partner with business stakeholders to identify opportunities for improved productivity, automation, and user experience.

AI Systems Automation Administer enterprise AI productivity platforms and services, including: Microsoft Copilot Chat Power Platform AI capabilities Slack AI integrations and agents Zoom AI Companion MPC Servers Manage AI platform configuration, licensing, tenant administration, security settings, governance controls, and adoption reporting.

Requirements

related to AI technologies. Define and maintain standards for AI connectors, integrations, MCP frameworks, and approved enterprise AI workflows. Support and maintain internally developed AI agents and productivity solutions, including ongoing enhancements and operational support.

Assist with AI knowledge-sharing initiatives, prompt library management, and user enablement programs. Partner with Learning Development and business stakeholders to support AI education and adoption efforts. Operations Support Provide escalation support for assigned technologies.