UK as a Stakeholder Engagement Manager and help shape clear, trusted relationships across the industry that runs the UK’s retail payment systems. This role offers broad scope in a sector that matters every day, with the opportunity to work across a payments environment that processes 11 billion transactions worth over £10 trillion annually. If you bring solid stakeholder management experience and enjoy turning complex priorities into clear engagement plans, this is a chance to do that in a visible, meaningful setting.

UK’s retail payments environment. Map stakeholder groups, identify their needs, and keep engagement activity aligned with business objectives. Prepare clear briefings, updates, and presentation materials for internal and external stakeholder meetings.

Organise and run stakeholder meetings, workshops, and review sessions with clear actions and follow-up. Gather feedback from stakeholders, identify themes, and turn insight into practical recommendations. Work with colleagues across teams to coordinate consistent messaging and timely communication.

Track engagement activity, monitor risks or concerns, and report progress to relevant teams and leaders. Support the delivery of engagement activity for programmes, changes, or initiatives that affect the payments ecosystem.

Qualifications

, Skills and Experience Experience managing stakeholder relationships in a regulated, infrastructure, financial services, or similarly complex environment. Experience developing stakeholder engagement plans and preparing briefings and updates for different audiences. Solid written and verbal communication skills, with the ability to present complex information clearly and accurately.

Experience working across teams to coordinate stakeholder engagement activity and ensure consistent messaging. Experience identifying stakeholder risks, tracking actions, and maintaining accurate records of engagement activity.

Who We Are

and how we operate. They bring our values to life, shape our culture, and guide how we make decisions, collaborate, and respond to challenges across the payments ecosystem. UK, we value diversity and inclusivity.

UK maintains and develops the UK retail payment systems and standards that are core to the economy being able to function on a day-to-day basis. From Bacs to Faster Payments and cheques – we act as the single operator for all UK retail payments. We put the needs of consumers and businesses at the heart of everything we do, working in the public interest to ensure that the systems the country relies on for its banking transactions are safe, open, innovative and resilient.

Our payment systems underpin the services that enable funds to be transferred between people and institutions.

Requirements

listed.

We are committed to supporting accessibility needs and creating a welcoming environment for all employees. Become part of our team and contribute to the creation of an inclusive work environment that values everyone's unique input.