We are looking for a friendly and professional Receptionist to be the first point of contact for visitors and employees. In this role, you will greet guests, manage incoming calls, and provide excellent customer service while maintaining a welcoming and professional office environment. You may also support other office services such as mail/shipping, hospitality, and general office operations , making you a key part of delivering a seamless workplace experience.

If you enjoy interacting with people, staying organized, and creating a positive first impression , this could be a great opportunity for you. Location: Boston, MA 02210 What you will be doing Welcome visitors, answer incoming calls, and provide a 5-star customer service experience . Manage visitor registration, temporary badges, and ensure NDA compliance for all guests.

Route calls efficiently and assist employees with inquiries or service requests. Support mail and package handling , including receiving, sorting, and notifying employees of deliveries. Assist with meeting room scheduling, event setups, and basic office administrative tasks .

Help maintain office areas such as reception, pantry, and conference rooms in a clean and organized condition. Monitor and replenish office and pantry supplies as needed. What we need from you 1–3 years of experience in receptionist, concierge, administrative, or customer service roles.

Strong communication and customer service skills with a professional attitude and appearance. Ability to multi-task, stay organized, and manage time effectively . Comfortable using MS Office, phone systems, and basic office equipment .

High level of integrity, attention to detail, and ability to maintain confidentiality . Physical Demands: Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs. Ability to walk, bend, kneel, stand, and/or sit for an extended period of time.

). Ability to lift or move 40 lbs. or greater frequently.

Responsibilities

that are required of the employee for this job.

and activities may change at any time with or without notice.

Compensation

: The expected

is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. Our company uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process.

Vacancy Status: This posting is for an existing vacancy.

WHAT WE OFFER

Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities! Learning Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do! We Recognize Talent: We offer a variety of recognition programs for all levels of employees!

Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, Paid Time Off. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.