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Spacex — Austin, Texas
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
Requirements
for employees, customers, vendors, and guests at each of its facilities. SpaceX leadership depends on the professionalism and character of our Security Operators to welcome, assist, and act as a comprehensive source of SpaceX information, while ensuring the safety and security of its facilities and operations overall.
S.
S. S. S.
C. C. S.
Department of State. Learn more about the ITAR here .
RESPONSIBILITIES
: Responsible for tracking special events and visits Provide high quality customer service to employees, contractors, and visitors Interface with high-level internal and external stakeholders Ensure thorough knowledge and effective implementation of all access control, escort, and tour protocols and procedures for employees, customers, vendors, and guests at SpaceX facilities Coordinate with Security leadership and the SpaceX Protective Operations Center (SPOC) as necessary to: Initiate timely and effective notifications and response measures for incidents or emergencies Assist emergency response personnel dispatched to a SpaceX site Monitor site surveillance camera system Prepare clear and concise written incident reports Report maintenance, facility, and technology issues and alarms Build collaborative working relationships with other SpaceX departments or teams (including, but not limited to, facilities, human resources, and employee health safety), SpaceX leadership, and—where applicable—with landlords and building owners, regarding day-to-day security operations, as well as special events or emergency situations Due to the various type and scope of operations performed and sites utilized at SpaceX, Security Operator
may vary at each campus in order to ensure the most effective and secure operations at all sites.
QUALIFICATIONS
: High school diploma or equivalency certificate 5+ years of experience working in a customer service or facility security position PREFERRED SKILLS AND EXPERIENCE: Bachelor’s degree Ability to navigate complex support needs, and build solid relationships with internal stakeholders Strong customer service and relationship/team-building skills Active First Aid/CPR/AED certifications Exceptional communication skills both oral and written Impeccable character and integrity Prior military, law enforcement, or security-related experience Ability to de-escalate disputes and/or conflict(s) Experience with Microsoft Windows and Microsoft Office, including Word, Excel, PowerPoint, and Outlook ADDITIONAL