Do you have a passion for customer service? Does the phrase “coach and develop” describe your approach to management? Would you thrive in a role where you build relationships with plan participants, union representatives, and employers while making a meaningful impact?

If so, we hope you’ll consider NWA for your next career move. What you'll be doing... The Supervisor, Field Service Representatives oversees and manages a team of client service professionals and serves as the liaison with local unions, employers and participants.

Requirements

and individual

Benefits

, and plan provisions. Conduct individual and group meetings to assist participants with benefit applications, retirement options, and eligibility questions. Review and process complex benefit inquiries and applications, obtaining additional documentation when needed.

Prepare benefit appeals, denial letters, and correspondence by interpreting plan provisions and documenting case recommendations.

, eligibility, and appeal procedures. Prepare management reports and support special projects and process improvements. Deliver exceptional customer service while maintaining professionalism and confidentiality.

field Educated. Bachelor's degree or equivalent combination of education and experience Leader. Proven ability to influence others to get work done Effective Communicator .

Demonstrates clear, professional written and interpersonal communication skills Traveler .

We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans.

package. See what our associates are saying about us at Northwest Administrators Inc. com) If hired, you can expect...

Starting salary range of $6,685 - $9,045 per month.

, short- long-term disability, and life insurance Paid Vacation (10 days), Sick Leave (10 days) and Holidays (10 days) Generous 401k plan with company base contribution match Work-Life Balance

and privileges of employment. com to request accommodation. Northwest Administrators Inc.

Who You Are

Experienced.

Who We Are

Northwest Administrators, Inc.

Qualifications

. Excellent Medical, Dental, Vision Rx

, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information or any other characteristic protected by local, state, or federal laws. NWA prohibits any discrimination or harassment based on any of these characteristics.

Equal Employment Opportunity

NWA is proud to be an

employer.