Job Title: Recovery Technician - Full-Time Swing Reports To: Recovery Technician Supervisor Location: Northpoint Nebraska (Adult inpatient in Omaha, NE) Schedule: Tuesday-Saturday 12:20pm-9pm

Compensation

: $17-19/hour + Shift Differential Northpoint Recovery Holdings, LLC began 2009 as Ashwood Outpatient and officially launched the Northpoint platform in 2015. Now celebrating 10 years of growth in 2025, Northpoint is a leading behavioral healthcare provider offering evidence-based treatment for adults with substance use and co-occurring disorders through the Northpoint Recovery brand, and mental health treatment for adolescents through Imagine by Northpoint . —with more planned in both existing and new markets.

We’re guided by core values of humility, heart, inspiration, and conviction . Our mission is simple: saving lives and restoring relationships by helping people get their lives back, and treating every individual with empathy and respect. POSITION SUMMARY: As a member of the Northpoint team, the Recovery Technician is responsible for attending to the safety and wellbeing of patients, and working with a multidisciplinary treatment team in accordance with policy and procedure, to provide the best possible patient care.

This position plays an important role in the implementation of programming and care plans by providing direct and indirect patient care that complies with Northpoint policies and procedures for unlicensed staff. This position will actively support the structure of the milieu through appropriate resource allocation and supervision of patients. The Recovery Technician works in a variety of settings throughout the week, including onsite at the facility and other community activities.

RESPONSIBILITIES

AND DUTIES: Interact routinely with patients, observe behaviors and communicate significant observations to clinical staff Follow reporting and communication guidelines when interacting with staff and patients Timely completion and accuracy of paperwork, including daily logs and forms Maintains daily schedules and structure, specifically around transport times, meal times, transition times, and others outside of normal programming hours Function as a member of the treatment team and provide patient observation rounds, and consistent monitoring of patient’s activities and behaviors during scheduled shift Attend and actively promote recreational outings and activities with patients; encourage pro-social and coping skills Ensure the wellbeing of patients and provide a positive, supportive, and structured environment; proactively respond to patient needs to improve outcomes and the overall patient experience Ensure facility cleanliness and upkeep under direction of leadership Assist patients with their needs and collaborate with onsite clinical and medical staff as necessary Facilitate and assist with selected activity and education group sessions; document timely and accurately according to established policies and procedures Oversee and manage the safe and efficient transport of patients to and from our facilities Assist in orientation of new admissions Utilize therapeutic communication skills and maintain professional boundaries with patients and their families Be a role model for patients and create a positive culture with staff by emulating professional attitude, language, and communication Assist with treatment planning and discharge planning Document information regarding client care and behavior as required in established policies and procedures Utilize de-escalation skills when exposed to volatile clients in an effort to maintain personal safety while also ensuring safety for the clients, and other individuals in the program Assist counseling and administrative staff in responding to emergency situations Maintain confidentiality