SMCP - Sandro, Maje, Claudie Pierlot Position: Digital Customer Service Assistant Location: SMCP North America Headquarters, 44 Wall Street / 20th Floor, New York, NY 10005

Who We Are

SMCP is a prominent global leader in the luxury fashion market, celebrated for its Parisian Chic ready-to-wear and accessories collections. Operating across diverse international hubs, from Shanghai to New York City, our commitment to sustainable growth defines our brand values. With a portfolio comprising four distinguished global brands – Sandro, Maje, Claudie Pierlot, and Fursac – our influence spans 46 countries from free-standing lifestyle boutiques to leased concession shop-in-shops and off-price outlets.

S. and Canada extend our reach as we continue to shape the future of Contemporary Luxury Fashion across the globe. com/en to learn more.

What Sets Us Apart as an Employer in the Global Luxury Fashion Space At SMCP, our distinctiveness as an employer in the global luxury fashion sector lies in our unwavering commitment to Corporate Social Responsibility (CSR). Anchored by three pillars – Product, People, and Planet – our CSR strategy is a testament to our dedication to sustainability and Diversity, Equity, Inclusion, and Belonging (DEIB). Our clearly defined core values, instilled from the top down, form the bedrock of our organizational culture.

Here at SMCP, we prioritize the well-being and satisfaction of our 6500 world-wide passionate entrepreneur team members. Our strong financial results are bolstering or appeal as an employer, marking 2021 as our “comeback” year. Add to this mix our uniquely coveted Parisian chic merchandise collections, and you have an employer that not only sets trends in the fashion world but also cultivates a work environment that fosters innovation, diversity, and success.

Here at SMCP, passion meets purpose, and together, we redefine the future of luxury fashion.

What We Are Looking For

This position will be responsible for supporting day-to-day customer service and operational functions of the digital business. They will work directly with the Digital Operations Manager, third-party customer service partners and retail boutiques across the US and Canada to ensure accurate order management and an exceptional customer experience.

Responsibilities

Job

Digital Customer Service Assistant, SMCP Group