Merchant Platform Product Manager

About Us Riskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists and researchers, Riskified’s AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights.

Riskified is proud to work with incredible companies in virtually all industries including Acer, Gucci, Lorna Jane, GoPro, and many more . We thrive in a collaborative work setting, alongside great people, to build and enhance products that matter. Abundant opportunities to create and contribute provide us with a sense of purpose that extends beyond ourselves, leaving a lasting impact.

These sentiments capture why we choose Riskified every day.

About The Role

Our Product Management Team plays a pivotal role in our company, driving success by working collaboratively with Riskified’s engineering, data science, design, growth, marketing, analytics, and operations teams. Alongside solving complex problems using varied and multi-disciplinary skills, we are looking for people who can learn and adjust quickly as the company and our product platform continue to expand. Our philosophy centers around end-to-end ownership, meaning every team member is empowered and accountable.

We hold ourselves to high standards, have ambitious goals, and are not afraid of trying new things. We are looking for an experienced Product Manager to join our Merchant Platform Product team. In this role, you will own the definition, execution, and ongoing evolution of end-to-end product flows that merchants can configure and manage on their own, across all Riskified’s customers use cases.

This ownership spans the full merchant journey: from configuration and decisioning to review, analysis and ongoing optimization, ensuring the product delivers clear value and measurable outcomes. You will work closely with Engineering and Product Design to deliver robust, scalable solutions, while balancing technical constraints with business priorities. You will also partner deeply with Go-to-Market (GTM) and Account Management teams to drive successful product adoption, support revenue growth and ensure our platform meaningfully contributes to merchant retention and expansion.

Your work will directly impact customer satisfaction, commercial success and the long-term evolution of our Merchant Platform roadmap. What You'll Be Doing Own and lead the definition, execution, and maintenance of end-to-end product flows across all Riskified’s commercial use cases, ensuring a cohesive and effective merchant experience throughout the lifecycle. Drive product strategy and execution for our platform solutions in close collaboration with Engineering, Product Design, Data, and BI teams.

Translate complex challenges into scalable product solutions that balance merchant usability, system performance, and business impact. Partner closely with GTM and Account Management teams to support successful product adoption, enablement, and ongoing usage, ensuring our Merchant Platform supports growth, retention and expansion goals. Engage directly with merchants, prospects and internal stakeholders to understand real-world challenges, validate solutions, and continuously refine product capabilities.

Own backlog prioritization and roadmap execution , ensuring focus on the highest-impact initiatives that address policy abuse and deliver measurable value to merchants.

Qualifications

4+ years of product management experience in a technical, data-driven, or platform domain within global SaaS companies, ideally in Fintech, eCommerce , or fraud/risk-related businesses.