Veterinary Surgical Centers is looking to add a compassionate and skilled Client Service Representative to our team. At our Rarebreed clinic, you can help reimagine the veterinary experience in your community. Our supportive environment means you’ll get to work with a team dedicated to mentorship and growth while practicing high quality medicine!

As part of our team, you’ll work with the latest technology and collaborate with a positive team to deliver the highest quality of care to the pet patients we all love. At VSC, we are committed to providing world-class orthopedic and soft tissue surgery in a respectful environment that brings comfort to owners and instills confidence in primary care veterinarians. Each of our clinics shares a facility with other specialty practices, allowing for direct daily collaboration with specialists.

This collaborative approach to medicine allows for the highest quality of patient care as well as opportunities for continuous learning. With an emphasis on mentorship and hands-on learning, our center helps to prepare individuals for an impactful career in small animal surgery and rehabilitation. C.

The city offers a range of affordable housing options, making it attractive to families and young professionals. Residents can enjoy beautiful parks, outdoor recreation, and a vibrant downtown area with shops and restaurants. Gaithersburg boasts a strong local economy with opportunities in tech and healthcare, as well as easy access to public transportation like the MARC train and Metro.

With its safe neighborhoods, family-friendly events, and high quality of life, Gaithersburg combines suburban comfort with urban convenience.

WHAT YOU’LL DO

Ensure that clients and pets feel welcome and comfortable Demonstrate excellent relations with clients/pets in waiting and/or exam rooms Keep clients informed of expected delays and wait times Answers telephone calls quickly, efficiently and in a professional and friendly manner using a multi-line system Receives and relays client correspondence and updates client financial records Answers client’s inquiries about basic animal care questions and routine procedures Handles invoices and payment transactions Receives and relays telephone, fax, and email messages accurately and promptly Maintain appointment schedule, set appointments with complete information, monitor schedule for accuracy, confirmation of appointments, follow-up on missed appointments, and input of new client data into appointment schedule program Maintain accuracy with cash drawer, credit card-scratch pay and CareCredit transactions Flexibility in working hours is required to ensure that the job is done properly Maintain the cleanliness of the front office area, ensuring all proper supplies are stocked adequately; follow daily task checklist Follow hospital cleaning checklists Our Comprehensive benefit package includes: Medical, dental, and vision insurance 401(k) with a total company match up to 4%, after 6 months of employment Generous paid time off and flexible scheduling Continuing education allowance and professional development support Mental Health Resources Company paid bonding leave or applicable state provided bonding leave

Perks

for Your Pets Too!

Benefits

designed just for them: Pet Care: Discounts on veterinary services and products Diagnostics: Savings on reference lab testing Nutrition: Discounts on Purina pet foods Insurance: Preferred rates with our pet insurance partner

REQUIREMENTS

High school diploma or equivalent Previous experience working as a Veterinary Receptionist/CSR is preferred but not required Rarebreed Veterinary Partners is a purpose-driven team that places talent first by suppo