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About The Role

We’re looking for a strong Account Director to lead a high-profile CPG program. This role requires a strong operator, strategic partner, and team leader who can navigate fast-moving businesses, complex stakeholder ecosystems, and high-volume creative production while driving exceptional work and client trust. This person will help sustain structure and clarity to campaigns across a portfolio of 13+ brands by building scalable processes, managing cross-functional coordination, and keeping teams aligned from planning through execution.

This role involves sustaining success on the program, problem solving operational/management challenges that arise, managing the delivery of key projects, collaborating with program leads at the client organization, and working closely with the internal leadership team across our agency collective. The ideal candidate is proactive, organized, and comfortable navigating ambiguity. They know how to keep momentum moving, ask thoughtful questions, and partner effectively across creative, operations, and stakeholder teams in an environment with evolving priorities and frequent reviews.

This is a highly visible role requiring both executive presence and hands-on leadership within a collaborative integrated agency environment.

Responsibilities

: Client Relationship Partnership Lead strategic client relationships (day to day senior levels), positioning the team as a true business partner Navigate complex feedback loops and stakeholder management with confidence and diplomacy Drive alignment across clients, internal teams, and partner agencies within the integrated agency team (IAT) Team Leadership: Build key relationships with internal discipline leads as well as lead, mentor, and support account team members across levels Foster a collaborative, solutions-oriented team culture Encourage strategic thinking, accountability, and strong client stewardship across the business Lead full Program team to sustain success and further drive efficiency and quality Collaborate with creative, strategy, and production teams to deliver integrated solutions Operational Excellence Manage high-volume workflows across multiple concurrent projects and asset builds Drive efficiencies across timelines, briefing processes, feedback management, and resource allocation Monitor account health including scopes, utilization, burn management, SLAs, and delivery KPIs Identify operational risks early and proactively develop solutions Partner closely with project management to ensure teams are set up for success Contribute to financial forecasting and internal revenue management activities Work with an internal cross-functional team to ensure deliverables are produced on time, on budget, and to client’s specifications Creative Development Lead creative process from briefing to execution across multiple client deliverables, including digital advertising/marketing programs.

Requirements

for strategy, creative, and copywriting teams. Create and update all project timelines, manage spreadsheets, creative folders and other shared documents across platforms. Manage all processes required to obtain a range of client approvals Maintain excellent written and verbal communication with all parties.

Responsible for leading ad campaign delivery for Procter Gamble, focusing primarily on digital execution, and occasionally on TV and print.