Sales Specialist, Century City

About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity.

In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience. We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence.

By refusing to settle, you can help redefine what’s possible and shape the future of mobility. As a Sales Specialist in a Lucid Studio, your primary focus will be to guide customers on their journey with Lucid as a main point of contact from sales, transaction facilitation, and successful delivery. This role is pivotal in ensuring a seamless and personalized customer experience.

If you're achievement-oriented, thrive in goal-focused settings, and have exceptional relational skills, then you'll excel as a Lucid Sales Specialist. Being a Sales Specialist at Lucid is a career-defining chance for those who are driven by the thrill of uncapped commission plus, have the stability of a guaranteed hourly wage . Dive into a role where your efforts are directly rewarded, where your sales talent shines in a dynamic and high-achieving environment.

Customer Engagement Needs Assessment: Effectively gauge customer needs through personalized interactions and insightful questioning. Product Expertise: Leverage your in-depth knowledge of Lucid products to offer tailored solutions. Competitive landscape: Take initiative to understand competitor models, pricing, and packages in order to educate customer on why Lucid Customer Relationships: Build and nurture customer relationships to foster brand loyalty.

CRM: Utilize Salesforce as CRM tool to track and manage customer interactions with consistent engagement Pipeline Management: Maintain and build a robust sales pipeline through disciplined practices. Goal-Oriented: Meet and exceed performance targets, linking sales with exceptional customer experiences. Conduct test drives and articulate desired selling points ensuring an exceptional experience while driving Lucid vehicles.

Deliver an exceptional and memorable sales experience that you would personally want to have Transaction Facilitation (Desking): Manage end to end transitions for Order to Delivery Management: Support customers with financing/leasing application and Monitor application status, submitted documents and vehicle readiness. Successful Delivery: Guide the customer through the ordering process of Lucid new vehicles, including obtaining documentation, advising on financial products and ensuring the overall purchase and financing process is smooth. Handle registration and facilitation of payment due at signing Coordinate customer support with Lucid Financial Service and Delivery teams as required Assist with daily operations as needed Communication Presentation Clear Communication: Use exceptional oral and written communication skills to deliver clear and relevant information.

Maintain communication on a regular basis during waiting period before delivery date is scheduled Active Listening: Employ active listening techniques to provide solutions that are genuinely helpful to customers.

Qualifications

2+ years of relevant sales professional experience in commission-based environment, including building and managing a customer pipeline.