About WPP Media WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale.

Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working. com . About WPP Media WPP is the creative transformation company.

We use the power of creativity to build better futures for our people, planet, clients and communities. com. WPP Media is WPP’s global media collective.

In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. com At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other.

In this role it will be critical to embrace WPP WPP Media’s shared core values: Be Extraordinary by Leading Collectively to Inspire transformational Creativity. Create an Open environment by Balancing People and Client Experiences by Cultivating Trust . Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise .

Role Summary and Impact The Capacity Planner is responsible for aligning capabilities with client needs to ensure timely and effective fulfillment of roles. This position plays a critical role in advising client teams on fulfillment timelines, staff planning, and role expectations, while maintaining accurate data. The Capacity Planner navigates between various fulfillment channels to optimize team configurations and enhance client strategies.

Requirements

Continuously assess and refine the staffing fulfillment process to enhance efficiency, minimize bottlenecks, and improve the overall client experience Monitor and track the progress of fulfillment activities, ensuring alignment with the client's needs and strategic goals Utilize data and analytics to measure the effectiveness of the fulfillment plan, making data-driven decisions to optimize staffing levels Develop a deep understanding of client needs, expectations, and existing staff plans Leverage knowledge of Resource Management, Workforce Planning, and staffing solutions and utilize expertise to advise client teams effectively Maintain accurate data for Workforce Planning, utilizing data analytics to monitor fulfillment activities and make data-driven decisions Ability to handle confidential and sensitive data and information Experien

Manager, Capacity Planning